Liverpool
Mercure Liverpool Atlantic Tower Hotel
About the Hotel
Rooms Directions Amenities Policies
Ross Palmer
Deal Expert
Why We Love This Deal
Liverpool's waterfront and city centre houseworld-class museums and galleries, as well as a huge choice of vibey bars and restaurants. With its views of the Mersey and location within walking distance of the docks, Mercure Liverpool Atlantic Tower Hotel is a great base from which to explore it all. Overnight stays start from £69 per night.
What's Included
- Valid until 30 December, 2024:
- Sunday, Monday, Thursday… £69
- Tuesday–Wednesday… £85
- Friday… £105
- Saturday… £155
- An overnight stay in a Superior Double room, with full English buffet breakfast, for two
- Late checkout until 12pm
- Maximum length of stay is three nights
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This (See All 697 Member Ratings)
"This hotel is great for getting around in Liverpool. Close to the river and the hop on and off buses, also close to great restaurants and ideal for sight seeing."
Josephine
7 Feb, 2024 - Newton Abbot, UK
See All 697 Member Ratings
Why We Love This Hotel
- Take in views of Liverpool's dynamic skyline and the River Mersey while enjoying a tipple or bite to eat at the Vu Bar and Terrace at Mercure Liverpool Atlantic Tower Hotel. Breakfast is served in the hotel's Vista Restaurant, which also has city views.
- All rooms have wall-mounted motifs of Liverpool attractions; Superior rooms are larger than Standard rooms and have added toiletries.
- Liverpool's iconic waterfront, including the Grade I-listed Royal Liver Building, is a 2-minute stroll from the hotel.
- Royal Albert Dock—home to Tate Liverpool and the Maritime Museum—is 15 minutes' walk away.
- Other attractions within 15 minutes' walk include the Wheel of Liverpool (a Ferris wheel that offers impressive views of the Mersey), the Museum of Liverpool and the World Museum.
- The Cavern Club, the subterranean bar where The Beatles made their name, is less than 10 minutes' walk away. Fans of the Fab Four can also check out theThe Beatles Story museum at the Royal Albert Dock.
Amenities
General
- Infant cots / cribs
- Bar
- Extra beds / roll away beds
- Restaurant
- No pets allowed
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
- Laundry / dry cleaning
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Safe
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Bathrobes
- Hair-dryer
- Bathtub or shower
Parking
- Parking (fees apply)
Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before booking.
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in: Minimum age required to check in: 18.
Standard Time is 3pm.
Checkout: Standard Time is 11am.
Children and additional guests: Cot available upon request, free of charge, for children 2 or under.
Children 13 or under stay free of charge when using existing bedding.
Extra bed available upon request, for children 3 to 13: £25 per night.
Extra bed not available for older children and adults.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
If travelling with children, please notify the hotel directly before booking.
Pets: No pets allowed.
Fees: Car park fee: £14 per day.
About the Hotel
Rooms Directions Amenities Policies
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
- FAQs
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(697 Member Ratings)
Ratings & reviews reflect verified member feedback for Mercure Liverpool Atlantic Tower Hotel over the past 15 months.
Ratings & reviews reflect verified member feedback for Mercure Liverpool Atlantic Tower Hotel over the past 15 months.
4.1 Ambiance
4.8 Location
4.3 Rooms
4.5 Quality of Service
4.6 Value for the Money
Enjoyed Most
The free upgrade was excellent. However the closure of the hotel bar before 10.30pm was very inconvenient.
Irene 17 Aug, 2024 Lytham Saint Annes, UK
Enjoyed Most
Best thing about the hotel is its location next to waterfront. Amazing view of Liver Building from room. Was initially assigned wrong room type and had to revisit reception to have this changed. Room was bit dated and in need of refurb, which could be said of for the rest of the hotel. Breakfast a bit chaotic - items running out in buffet took a while to be replaced. All jn all, the hotel's location is its major plus and for the room price, represented decent value for money
Gary 17 Aug, 2024 Motherwell, UK
Enjoyed Most
Nope
Other Comments
Lack of cleanliness and very poor breakfast and disinterested breakfast staff and area dirty and cobwebs in light shades over tables.
Ian 14 Aug, 2024 Bigrigg, UK
Enjoyed Most
Very comfortable and excellent value
Sheila 10 Aug, 2024 Preston, UK
Enjoyed Most
The hotel location is excellent for exploring the city. The view from my room was fantastic.
Other Comments
Breakfasts could be better.
Margarita 16 Aug, 2024 London, UK
Enjoyed Most
Room was fabulous with views of the Liver Buildings and St Nicholas Church where we got married which made it special. Friendly staff in the main but slow to acknowledge at early breakfast with a Good Morning which was a shame. No Marmalade available as they had run out! Overall though great value for money and a great city.
Leo 14 Aug, 2024 Dawlish, UK
Enjoyed Most
Bright & airy bedroom. Adequate lighting in the entrance and bedside lamps, but there was no central light which made it difficult to see after dark, especially when searching for items in our suitcases.
Malcolm 01 Aug, 2024 Warwick, UK
Enjoyed Most
Fantastic view. Lovely room. Really great location for cruise port
Susan 02 Aug, 2024 Ashbourne, UK
Enjoyed Most
Great location and view of liver building and river
Other Comments
Staff were very friendly and helpful
Susan 01 Aug, 2024 Frome, UK
Enjoyed Most
Everything was good except the breakfast experience.
Other Comments
The breakfast experience was poor. Maybe they were short-staffed on the day. Food delays, tables slow to be cleared, poor layout meant chaos.
Timothy 10 Aug, 2024 Malvern, UK
Enjoyed Most
Great for a city centre break
John 03 Aug, 2024 Birmingham, UK
Other Comments
Only complaint. resrunt for evening meal was closed owing to coach parry???
Alan 01 Aug, 2024 POULTON-LE-FYLDE, UK
Enjoyed Most
Overall a pleasant experience at this hotel but what let it down was the breakfast.The food was pretty average and the selection from the cold buffet was varied. However the cooked breakfast was extremely disappointing mainly due to their not being any mushrooms or black pudding and what was on offer was cold. If you wanted an egg that wasn’t scrambled I was told to ask one of the waiting staff. This seemed a ridiculous arrangement as all the staff were busy. I managed to ask a staff member for a fried egg, this duly arrived 10 minutes later swilling in olive oil after I had finished my breakfast. Breakfast was served until 9.30am, we got there at 9.10am. This hotel needs to improve how they serve their breakfasts.
Kathleen 02 Aug, 2024 Northwich, UK
Enjoyed Most
Excellent
Other Comments
Bar prices very expensive......I was shocked to be billed £21.40 for a bottle of flavoured cider and a glass of white wine
Craig 02 Aug, 2024 Preston, UK
Other Comments
breakfast system poor but food ok
TONY 28 Jul, 2024 Reading, UK
Enjoyed Most
Rooms are dated and need improvement. Breakfast service was poor although cooked food was good once we got it. Location was perfect for all sightseeing.
Carolyn 25 Jun, 2024 Northwood, UK
Enjoyed Most
My Partner and I stayed at the Hotel with two friends. The location was brilliant. We welcomed by a charming young man and registration was smooth and speedy, the staff very friendly and helpful and the complimentary drink was a nice touch, we enjoyed it on the balcony adjacent the bar. We had a wonder room with lovely clean sheets. The problem was the breakfast, the hotel cut corners by buying cheap bread and cereal and the dishes for the cooked breakfast were small and items were not replaced immediately when they ran out, the staff in the dining room were brilliant and tried their best to help things run smoothly. I think Management need to look at this and be present during service.
Lynn 24 Jun, 2024 Darlington, UK
Enjoyed Most
Really pleasant hotel. Great location.
Other Comments
Breakfast has greatly improved since our visit last year.The glass of Prosecco on the offer did not materialise. Too late to investigate. Apart from that, great visit.
Jenny 29 Jun, 2024 Kendal, UK
Enjoyed Most
Great position opposite the Liver Building. Short walk into shops, bars and tourist attractions. Lovely staff throughout the hotel from checkin to cleaning staff.
Janet 29 Jun, 2024 Leeds, UK
Enjoyed Most
My wife and I stayed at the Mercure in 2021. Our room was lovely with a panaramic view of the Mersey River and the Liver Building. The location is perfect for transport and close enough to walk to the shopping mall and bus station.
Other Comments
The staff were very friendly and the buffet breakfast was very good
Richard 22 Jun, 2024 Croydon, UK
Enjoyed Most
Tripadvisor deal for three nights with breakfast. First treat to be given a priviledge room on the seventh floor overlooking the Mersey and the Liver building. The room is a bit dated but still very nice. The breakfast was good, a bit frantic at times but staff were great in trying their best. No complaints at all.
Keith 21 Jun, 2024 Plymouth, UK
Enjoyed Most
Great room in an hotel in a really convenient location for the city centre and docks. Excellent staff service, in particular from James on reception and Leandra who helped with serving breakfast.
Richard 24 Jun, 2024 Portsmouth, UK
Other Comments
Good professional, helpful staff. Good size clean room with great view and everything we needed. Very comfortable bed. Breakfast fine, good selection, excellent pastries. All in all a very good choice.
Angela 21 Jun, 2024 Llandudno, UK
Enjoyed Most
Fantastic hotel in a great location. Amazing views of the Liver building and Mersey. Buffet breakfast. Small car park off site for a fee. Good wifi.
Ian 25 Jun, 2024 Manchester, UK
Enjoyed Most
Bar staff very nice.
Other Comments
The Buffet Breakfast could be better.
James 22 Jun, 2024 Cheadle, UK
Enjoyed Most
Location
Other Comments
The room was tired and not very clean. Fixtures hanging off, fridge showing wires. Mouldy coffee machine and sink.
jodie 25 Jun, 2024 Barnoldswick, UK
Enjoyed Most
Very friendly helpful staff particularly at breakfast
Other Comments
Loved the bar terrace
Ian 25 Jun, 2024 Deeside, UK
Enjoyed Most
Great hotel and staff
Other Comments
Martin on check in was great.
Carl 24 Jul, 2024 Conwy, UK
Enjoyed Most
Lovely stay, great location, good breakfast. Top room.
John 20 Jun, 2024 Sutton Coldfield, UK
Enjoyed Most
Thoroughly enjoyed our stay. Room with a view very well serviced throughout our stay. Food excellent at breakfast. Location couldn't be better - right opposite the Royal liver Building
Other Comments
Thoroughly recommend.
Brian 21 Jun, 2024 LONDON, UK
Enjoyed Most
We were welcomed in a very friendly way at the front desk. Hotel room staff were very friendly and helpful when required. We had a splendid room on the 10th floor overlooking the Mersey. Couldn't have been better. The room itself was in perfect codition with the largest and most comfortable bed we have ever slept in!
Other Comments
Beautifully placed within a very short walk to the riverside and all the various buildings bars and cafes very close by. Good car parking as well.
Martin 30 May, 2024 Glazebury, UK
Enjoyed Most
Enjoyed everything which this hotel has to offer. Great buffet breakfasts, really comfortable and spacious room and very convenient location. The hotel staff are so friendly and helpful too. All in all, a fantastic Travelzoo deal. Thank you!
Other Comments
Beautiful hotel including the Vue bar and garden terrace.
Gail 19 Jun, 2024 London, UK
Enjoyed Most
Third time we have booked this hotel through Travel Zoo and will do again when it comes back on. Position near to centre and a five minute walk to Albert Dock with its own car park a 2 minute walk away perfect
Neil 18 Jun, 2024 Leeds, UK
Enjoyed Most
Stayed on a Travelzoo deal which was excellent value. We had an amazing room directly overlooking the Liver building and waterfront. Extremely clean and well appointed. Huge bed and very comfortable.
Other Comments
We would like to commend the staff. Everyone we dealt with were extremely friendly and took time to chat. Shout out to Graham in the restaurant who was exceptional and even gave us a potted history of the church next door. We were told that if there was anything at breakfast that wasn't available to let them know and they would have the chef make it. One small point, there was no information sheet in the room. We had no idea what time breakfast was or even where the restaurant was. There were no signs anywhere. I think an information pack should be included in the room explaining the hotels facilities.
Pamela 14 Jun, 2024 Mold, UK
Enjoyed Most
Pleasant and professional staff. Very helpfulGreat location. Hotel a little 'tired' in places' but this is refelcted in the priceBreakfast good but not great (adequate for the price)
Jayne 04 Jun, 2024 Leyland, UK
Enjoyed Most
Easy to find the hotel and to arrange parking. We used the NCP Capital one just around the corner but there is also hotel parking. The only negative aspect of the whole trip was the first receptionist we met who really had a couldn’t care less attitude and even though it was 5pm when we arrived wanted to make us wait for a specific room to be ready. Luckily she was overruled by a much friendlier and more helpful colleague and we were given a lovely Privilege room with an amazing panoramic view of the waterfront and the Liver building. All other staff we met shared the same positive friendly manner as the second receptionist and couldn’t have been more helpful. Huge comfy bed and nice breakfast. This was a great value trip and Liverpool is amazing for a weekend break.
Katy 30 May, 2024 Peterborough, UK
Enjoyed Most
Great location, pleasant staff, good value for money.
Linda 31 May, 2024 Huddersfield, UK
Enjoyed Most
Very good. Lovely location. Greatvstaff. Nice breakfast.
jackie 06 Jun, 2024 Beaminster, UK
Enjoyed Most
Everything good as in previous visits
Other Comments
Great position
roger 09 Jun, 2024 Lutterworth, UK
Enjoyed Most
Easy friendly check in, lovely room, complimentary drink in the bar (excellent service from Sophia despite being very busy), fairly standard breakfast with stunning views of the Liver Buildings and the River Mersey
anne 11 Jun, 2024 Chalfont Saint Giles, UK
Enjoyed Most
This is our second stay at the Atlantic Tower. It is in an ideal location on the waterfront and opposite the beautiful Liver buildings. If the offer comes back I'm sure will return
Steven 08 Jun, 2024 Nantwich, UK
Enjoyed Most
Absolutely spot on - every member of staff was friendly and helpful.
Simone 30 May, 2024 Sheffield, UK
Enjoyed Most
Noise from connecting room
Other Comments
Breakfast was good...can request poached/fried eggs
Christine 31 May, 2024 Wakefield, UK
Enjoyed Most
Friendly staff; comfortable bed and terrific views of the Liver Building and waterfront.
Barbara 01 Jun, 2024 Launceston, UK
Enjoyed Most
Helpful and efficient service especially James on reception who upgraded our room
Rosalyn 06 Jun, 2024 WokingWoking, UK
Enjoyed Most
Excellent as always
Helen 13 Jun, 2024 Lytham Saint Annes, UK
Enjoyed Most
Very good
Other Comments
Outside could do with TLC
John 04 Jun, 2024 Altrincham, UK
Enjoyed Most
Superior room with fantastic view. Love the relaxing bar area and the outside patio with deckchairs and tables .Comfortable bed. Room clean. Lifts very prompt. Restaurant enhanced by the magnificent views
Other Comments
Nico on reception was extremely helpful and pleasant. All staff were helpful and pleasant.
valerie 02 Jun, 2024 Bolton, UK
Enjoyed Most
The hotel overlooks the Mersey & the Liver building, close to all tourist sites, the staff and food was good. The hotel exterior and rooms are a bit sad however the price we paid including breakfast was good value.
Dean 19 Jun, 2024 Horsford, UK
Enjoyed Most
Very friendly and accommodating staff and a great location
Other Comments
We came up for the Queen Anne naming ceremony and the hotel & viewing balcony were in a great location for this
Howard 05 Jun, 2024 Ongar, UK
Enjoyed Most
Very easy check in... lovely large, light room with fantastic views of the mersey and lpool skylineExcellent breakfast..
Other Comments
Excellent value for money apart from high bar prices..(£9 for glass of house white ??!!)
Roy 18 Jun, 2024 Llanfair t.h, UK
Enjoyed Most
Love this hotel as its position is perfect. Some of the rooms are looking a bit tired but they’re clean and perfectly acceptable. Breakfast is as expected for the room price. All the staff are friendly and very helpful when needed. Will be returning as soon as we can.
Other Comments
Our room had a very high sided bath with a shower over it. It would not have been suitable for anyone with any mobility issues. Would be worth checking with the hotel before booking if there are shower only rooms available.
Caroline 20 Jun, 2024 Nottingham, UK
Enjoyed Most
great hotel. Good breakfast, helpful staff. Good standard of cleanliness.
Tracey 06 Jun, 2024 Mold, UK
Enjoyed Most
Great location and great room. Staff very efficient. Great parking in city centre
Other Comments
Have already recommended to friends
T R 30 May, 2024 Rotherham, UK
Enjoyed Most
Excellent value for the money and a very convenient location
l 14 Jun, 2024 Sheffield, UK
Enjoyed Most
A really nice stay. Will visit again
Sylvia 06 Jun, 2024 Tiverton, UK
Enjoyed Most
Had great time
Other Comments
Superb location
Barry 01 Jun, 2024 Preston, UK
Enjoyed Most
Once again a fabulous over night stay .. would have stayed longer but work commitments took over !! We will be back .. Leah on reception was fantastic so helpful and friendly
Deb 04 Jun, 2024 Tadcaster, UK
Enjoyed Most
Lovely room, nice bar area overlooking the Liver Building, great location. Breakfast a bit disappointing. Not much food or choice.
Kathryn 29 May, 2024 Manchester, UK
Enjoyed Most
Great location. Staff pleasant, room excellent, fab views
Other Comments
Would definitely recommend for the great location and value for money
Paula 28 May, 2024 Wigan, UK
Enjoyed Most
The decor was stylish, except for the plastic plants in the bar area, and the location is excellent. The room was spacious and beds comfy.
Other Comments
We artived 30 minutes early but they wouldn't let us check in without joining some sort of club which with the staff members limited English would have taken 30 minutes to fill the firm in anyway. The breakfast was awful. They had cleared the buffet away by 9.30 despite breakfast running until 10am. They said they would cook guests food to order but mine was definitely just the old buffet stuff warmed up. We went out and ate elsewhere on the second morning despite the pre paid offer. Also there was no information about hotel services or the local area in the hotel and no phone in the room. None of the windows opened so the atmosphere was very dry and artificial.
Julie 31 May, 2024 Worksop, UK
Enjoyed Most
Great location, very helpful and friendly staff and excellent value for money.
John 04 Jun, 2024 Sale, UK
Enjoyed Most
Great value for money in great location
Other Comments
Excellent friendly staff
Andrew 04 May, 2024 Tarporley, UK
Other Comments
No cups in room, reception said would get them. They did not. Requested an extra towel, towel came, but took other away . Still only one tiwell
kev 15 May, 2024 Romford, UK
Enjoyed Most
From check-in (with the very helpful Kieran) to check-out, I was very happy with my stay at the Mercure. Staff were friendly and helpful. We had a great superior room on the 10th floor with fantastic views of The Royal Liver Building and Mersey. The room was clean, spacious, and had everything that we needed. The hotel is in a great location - walking distance to the docks, concert arena, shops, and bars and restaurants. Breakfast was included as part of the Travelzoo offer and was perfectly fine. I would happily stay here again (offer or no offer) and would not hesitate in recommending. Thank you for a lovely stay.
Other Comments
Thank you for a great stay!
Ashley 28 May, 2024 Manchester, UK
Enjoyed Most
Easy check in and given a marvellous and very generously sized room.
Other Comments
Only downside was the poor quality of the food at breakfast everything else was top notch.
Glyn 28 May, 2024 Gillingham, UK
Enjoyed Most
We were all so impressed with the reception staff , our stunnng room with a huge window overlooking the mersey and the Liver building .The buffet breakfast was excellent and the waiting staff so friendly and helpful .The location was perfect and we parked in NCP carpark a few min walk for 3 nights and walked everywhere.
Other Comments
Must also mention thecleanliness in the hotel it was also good. The Bar on 2 nd floor had brilliant view but unfortunately the drinks were exceedingly expensive.
chris 18 May, 2024 Thetford, UK
Other Comments
Breakfast options not as good as previous visits and also luke warm at best !
Gemma 28 May, 2024 Congleton, UK
Enjoyed Most
We.had a great stay. Receptionist was efficient friendly and welcoming.
Other Comments
We had a great view from our room. The room was warm, bedding was spotless and the beds comfortable. Breakfast was delicious and all the staff were friendly and helpful. We truly had a great Scouse experience.
Margaret 27 Apr, 2024 Colwyn Bay, UK
Enjoyed Most
Superior double - value deal through Travelzoo offer. Good size room with comfy bed. Noisy AC in room - had to turn it off most of the night.Fridge was warm - needs ventilation in the cupboard Great views of harbour and Liver building but windows dirty on outside with condensation in between. Bathroom a bit tight but well equipped. Liked the toiletries provided - even had hair conditioner. Breakfast was ok. Location ok but not that central and far from bus/train station. A mixed bag but not worth the full price.
Husswan 27 Apr, 2024 Manchester, UK
Enjoyed Most
Great location and very comfortable room. Ideal for the city centre .
Stephen 08 May, 2024 Wigan, UK
Enjoyed Most
Hotel was ideally situated and clean, breakfast was a bit chaotic obviously a shortage of staff
Dennis 30 Apr, 2024 Edinburgh, UK
Enjoyed Most
Attractive building, well run hotel, helpful staff, good breakfast, ideally placed for Liverpool's most iconic attractions.
Helen 22 May, 2024 Harrogate, UK
Enjoyed Most
Lovely room. Helpful staff. Perfect location.
Margaret 12 May, 2024 Wrexham, UK
Enjoyed Most
This is a wonderful hotel, location is perfect, all staff are excellent & we love the rooms!
Other Comments
The breakfast is amazing, Travelzoo this is an excellent offer, we have used it twice please keep it coming!
Jean 18 May, 2024 Blackpool, UK
Enjoyed Most
Perfect location. Staff very helpful and friendly
Other Comments
Would recommend and return anytime
Beverly 29 Apr, 2024 London, UK
Enjoyed Most
went for my husbands birthday, and the location is spot on for walking about and seeing the attractions, great size rooms and lovely staff
Barnsley 28 May, 2024 Sheffield, UK
Enjoyed Most
Very easy to check in. Good location for main attractions.
Lynne 25 Apr, 2024 Guildford, UK
Enjoyed Most
Welcoming, well placed for attractions. Breakfast satisfactory, but they dont cope well with the coach bookings. Bar satisfactory but a bit unwelcoming, startling.
Other Comments
You need to better manage your coach bookings, particularly when they arrive at breakfast on-bloc because thetare off on day trips. Food runs out very quickly and due to your small serving dishes it means choice disappears. On 2 days we learnt quickly but food starts becoming scarce are 8.50ish despite breakfasts advertise for an hour or more. We managed, but one morning was particularly poor
Robert 25 May, 2024 Buckingham, UK
Enjoyed Most
We had a Privilege room overlooking the river Mersey and Liver building. It was very clean and comfortable with every need catered for. Breakfast was excellent. Thank you.
Other Comments
Really enjoyed our stay at Mercure Liverpool Atlantic Tower Hotel.
Jenny 15 May, 2024 Denbigh, UK
Enjoyed Most
Lovely hotel. Great location.
Other Comments
A shame the don’t have a restaurant for evening meals
Pamela 02 May, 2024 Bradford, UK
Enjoyed Most
The hotel has its own car park, but the explanation of where it is, is nor particularly clear. Our bathroom had no hot water both mornings we were there. We were given a key to access the room next door, although this did not work on the second morning. The food at the buffet breakfast was not very hot. The windows of our room were rather dirty.The location of the hotel is excellent, and all the staff were very helpful. The room was quiet, with an excellent view (despite the dirty windows!) and the bed comfortable. With the above reservations, I would recommend this hotel.
Daniel 15 May, 2024 Swadlincote, UK
Enjoyed Most
Friendly staff. Lovely room. Very clean overall. Breakfast yummy, plenty of choice for everyone.
Mrs Irene 05 May, 2024 Newcastle., UK
Enjoyed Most
Great location for visiting the docks and The Beatles Story, Cavern club etc
john 15 May, 2024 bromyard, UK
Enjoyed Most
Hotel was fine, staff lovely if a little overloaded in some cases. The hotel is a little tired. We were advised when checking in that the restaurant was only opening for breakfast - a tad disappointing. We had to change meet up with friends plan
Joyce 03 May, 2024 Bedford, UK
Enjoyed Most
Good location. Great views to Liver Building and The Mersey. Friendly and helpful staff. Well kept reception/restaurant and bar. Good breakfast selection in light and airy restaurant overlooking view as stated above. Rooms rather small and bed mattress ultra firm and unforgiving on back. Requested and was provided with mattress topper which helped a little. Front desk customer phone for taxis which arrive promptly.
cheryl 03 May, 2024 BOREHAMWOOD, UK
Enjoyed Most
Perfect location . Lovely clean room overlooking the sea . Air conditioning a bonus . Lovely helpful staff . Great breakfast with plenty of choice . Can’t wait to return
Kathleen 22 May, 2024 Salterforth, UK
Enjoyed Most
Staff helpful & friendly. Lovely room overlooking the Mersey. Clean & good facilities. Breakfast very good with plenty of choice. Very good location.
Other Comments
Thank you for a very good visit to your hotel.
Jayne 15 May, 2024 Nelson, UK
Enjoyed Most
Once again we were greeted by friendly, helpful staff. Our room was excellent. Large, lovely view across the river. Breakfast was a good mixture of cold and hot food again with friendly staff. Position of the hotel is on the waterfront with easy access to Albert Dock and surrounded by great restaurants.
Susan 25 May, 2024 Rossendale, UK
Enjoyed Most
Rooms are large, clean and with great views over the river. Breakfast was great with a good choice of food.
Other Comments
Very friendly staff.
Susan 14 May, 2024 Haslingden, UK
Enjoyed Most
Wonderful position overlooking the Mersey with panoramic views. Good breakfast very friendly people.
Other Comments
The only downside was lack of storage space in the room, no drawers so a bit difficult if staying for a week.
Patricia 27 Apr, 2024 Gravesend, UK
Other Comments
I would go back but I dont like dogs.
Miss Beverley 28 May, 2024 LEEDS, UK
Enjoyed Most
This hotel was perfect for a one night stopover for us. They have a payable carpark within a short walk from the hotel. The staff were friendly and efficient. Our room was on the tenth floor and was comfortable and well equipped. The only slight niggle is the lack of overheard lighting, but was not a major problem. The buffet breakfast was good. The hotel was well located for us. Would use this hotel again if going to Liverpool.
Ian 05 May, 2024 Stourport-on-Severn, UK
Enjoyed Most
Excellent breakfast and service
Other Comments
Very enjoyable stay
patricia 27 Apr, 2024 Bury, UK
Other Comments
Never been to Liverpool before & it was fab. Mercure hotels are the best. Highly recommend them.
Wendy 24 Apr, 2024 Ipswich, UK
Enjoyed Most
Outstanding value. Location, room and breakfast excellent
Geoff 11 May, 2024 Macclesfield, UK
Enjoyed Most
Booked for my daughter and son-in-law for their wedding anniversary, both said really nice, staff very friendly and helpful. Room was lovely with views watching boats come in. In fact my son-in -law said hotel was ‘mega’ very high praise from him. The food was plentiful and good also.
Valerie 04 May, 2024 Manchester, UK
Enjoyed Most
Rooms in desperate need of TLC, with complete condensation masking the view, stained carpets, black mould patches, cracked sink and front fins missing off the air conditioning unit.It’s such a shame as it could be a fabulous hotel.
Other Comments
Staff very welcoming and friendly and quick to resolve issues. Breakfast can be a bit hectic at time, with them running out of food, cups, cutlery etc Slow to clear tables.
Yvonne 29 Apr, 2024 Shrewsbury, UK
Enjoyed Most
Great value hotel with amazing views (assuming your room faces the right direction).
Ian 14 May, 2024 Winsford, UK
Enjoyed Most
We had a lovely room on the 9th floor with a view over the Mersey. Staff were very friendly. Would definitely go back again
Peter 11 May, 2024 Normanton, UK
Enjoyed Most
Rooms fab, position of hotel is central for all attractions. Breakfast is super with fantastic views from the restaurant and staff always super friendly and efficient
ann 04 May, 2024 Kirkby Lonsdale, UK
Enjoyed Most
A good size bedroom, that was clean and minimalist. The bathroom was small and compact, with the shower over the bath. It was a high step to get into the bath which was hazardous getting out because of the wet floor of the bath. The bath was narrow and manoeuvring to get showered was awkward. Staff were friendly and the buffet breakfast was as you would expect. The hotel is close to the Pier Head and a short walk to the Albert Dock. Overall it was value for money
Steve 05 May, 2024 Liverpool, UK
Enjoyed Most
A great two night stay in a lovely superior room overlooking the Liver building and the river.The staff were very friendly and efficient and the breakfast experience was good.
Alan 24 Apr, 2024 Fairford, UK
Enjoyed Most
Good except the room smelt of smoke despite being non smoking
Ceri 28 Apr, 2024 Gaerwen, UK
Enjoyed Most
Enjoyed our stay at this hotel. Could definitely do with a makeover, very tired. Staff were excellent, special shout out leeandra who worked really hard and stayed pleasant throughout.
Christine 26 Apr, 2024 Scunthorpe, UK
Enjoyed Most
Relaxing
Other Comments
Breakfast was a bit of a fuss needed more staff
Tracy 24 Apr, 2024 Southport, UK
Enjoyed Most
Fantastic
Other Comments
We love it here been few times n will be going back soon !!
David 25 Apr, 2024 Penrith, UK
Enjoyed Most
fabulous location, clean with friendly staff, fantastic privilege rooms with good views, great outside terrace for drinks.
tracy 28 May, 2024 Manchester, UK
Enjoyed Most
Good location and view. A bit lacking in basic information about facilities in the hotel.
Graham 11 May, 2024 Knottingley, UK
Enjoyed Most
Fantastic Privilege room, lovely staff at check in. Had a great time.
Carl 16 Mar, 2024 Conwy, UK
Enjoyed Most
There were not enough staff. The breakfast was good but chaotic and the staff were overwhelmed. The room was fine but very tired and the toilet seat was broken
Other Comments
the hotel is in a very good location, but one of our party had one chair in their room and when requesting an additional chair the response was *we don't have any* so they had to sit on the bed
Marie 05 May, 2024 Wigan, UK
Enjoyed Most
I went with my wife as a birthday treat.She had phoned to up grade the room to a privilege room as a treat.The room was super with views over the river.Thankyou to the staff who made it happen
Other Comments
Excellent all of it
JOHN 24 May, 2024 Lytham St. Annes, UK
Enjoyed Most
It was fine don't know what people find to moan about room was good and clean free tea coffee water pepsi etc some free flip flip things for dogs to play with overall pretty awesome
Other Comments
Tis quite nice lifts are made of wood
Nichola 18 May, 2024 Manchester, UK
Enjoyed Most
Went to a show and decided to book a room and stay overnight. Great location to explore the amazing history of Liverpool and a great city to visit, and with a travel zoo deal it was an absolute bargain too!
Philip 28 Apr, 2024 Warrington, UK
Enjoyed Most
Came for a night at theatre, so ideal and absolute bargin
Other Comments
Drinks outside of offer were very expensive
John 11 May, 2024 Wrexham, UK
Enjoyed Most
Lovely friendly staff. Good breakfast. Brilliant location.
Amanda 01 May, 2024 Blackburn, UK
Enjoyed Most
Staff welcoming and helpful - easy book in, got drinks vouchers straight away
Other Comments
Breakfast staff and bar staff helpful and pleasant.
Kate 04 May, 2024 Warrington, UK
Enjoyed Most
Great location breakfast a little unpredictable
Other Comments
Public areas a bit tired but overall good value
Chris 11 May, 2024 Gainsborough, UK
Enjoyed Most
Hotel slightly tired, needs updating. We had a prestige room which was comfortable and clean. Breakfast was satisfactory but would prefer other bread choices instead of just sliced bread. Staff were very friendly and helpful.
Jackie 09 May, 2024 Rochester, UK
Enjoyed Most
I booked this for a great niece and her partner. They tell me they had a wonderful time. Staff, room , view all excellent. Thank you for putting them in a ‘room with a view’.
Other Comments
Great location and view was exceptional. When I called in at the hotel to check my booking had been recorded the receptionist was friendly, efficient and had a warm smile. A big thank you for that.
Johanna 01 May, 2024 Widnes, UK
Enjoyed Most
Staff very friendly and helpful, especially Abdhul and Kirsty in dining roim
Other Comments
Found the hotel looking a bit tired and shabby. 1 toilet in reception area broken so used disabled toilet which was filthy and flush handle fell out of housing when used. 2 old blood stains on mattress topper. Bedroom windows needed cleaning.
Deborah 11 May, 2024 Thirsk, UK
Enjoyed Most
Everything was just perfect re the hotel, staff, location, service etc..
Carole 25 May, 2024 Leeds, UK
Enjoyed Most
We had a great value stay just across from the port where our cruise ship left from. The room on the 10th floor had a great view of both the Liver Building and the river spoilt only by the poor visibility caused by blown and dirty outer glazed windows. The breakfast buffet service was slow seemingly due to lack of staff. We were not given the voucher for the Prosecco which was included in the deal - apparently this should have been given to us on check in.
Viv 26 May, 2024 Darlington, UK
Enjoyed Most
Nice clean hotel, breakfast was nice and fresh. Hotel was very well situated for the sights of Liverpool.
Stephen 11 May, 2024 Scarborough, UK
Other Comments
The room facilities were not replenished and the bed was not made up properly. The breakfast food and crockery frequently ran out.
Bruce 05 May, 2024 Nottingham, UK
Enjoyed Most
The room was big and light with a good view overlooking the Mersey and Liver building.
Other Comments
The room facilities not replenished and the bed not made up properly. Breakfast was disorganised with food and crockery frequently running out.
Bruce 05 May, 2024 Nottingham, UK
Enjoyed Most
When we arrived for our two night stay the young lady in reception advised she only had a one night booking. My confirmation said two but when I checked my banking app I had only been charged for one, it wasn’t a problem for us to pay for the second night but if someone had budgeted funds for their trip it might be an issue. It is a stunning (if a little tired in places) and imposing hotel in a beautiful city, we would have no hesitation in returning during future trips south. We had a lovely room (1014) overlooking the Liver building the Nespresso machine and the shower screen both leaked but these have been notified and I have no doubt, rectified by now. The staff were without doubt amongst the friendliest we have experienced, especially those in the dining room!
Mrs 28 Feb, 2024 Falkirk, UK
Enjoyed Most
Location
Other Comments
Had to move rooms as the bath drain was blocked. The people next door kept trying to get through the inter leading into our bedroom.
Debra 21 Apr, 2024 Chester, UK
Enjoyed Most
We enjoyed our stay very much. The location, so near the sea front, was perfect for what we wanted to do.
Other Comments
We felt that there should have been more reception staff at times. There was a long queue at check-in, and quite a wait to check out as the receptionist was busy for some time with one guest. I think someone should be available to help out as and when necessary. Staff were very pleasant and polite though..
Diane 17 Mar, 2024 Burnley, UK
Enjoyed Most
Friendly helpful staff, Wonderful large room with great views, Good food and plenty of it and value for money it certainly is!... We would definitely return to the Mercure Liverpool Atlantic Tower Hotel...
anthony 01 Apr, 2024 Wisbech, UK
Enjoyed Most
Lovely room great breakfast and brilliant staff
Other Comments
Really central for everything
Deborah 20 Mar, 2024 Kidderminster, UK
Enjoyed Most
Wonderful hotel in great location
Other Comments
Lovely staff
Jacqueline 14 Mar, 2024 Herne Bay, UK
Enjoyed Most
Room very tired. No drinks as included in offer. Reception staff miserable.
Linda 05 Mar, 2024 Ruthin, UK
Enjoyed Most
Nice hotel staff friendly and helpful breakfast excellent.Near to Liverpool 1
Colin 09 Apr, 2024 Barrow-in-Furness, UK
Enjoyed Most
Lovely positioned Hotel and we were given a Privilege room which was larger and had beautiful views of the Liver Building. Can't wait for the opportunity to make a return visit as there is still so much to see and do.
Other Comments
Lovely reception staff who took care of our luggage until we parked the car
David 11 Mar, 2024 Alton, UK
Enjoyed Most
Went on a Travel Zoo offer with my best friend been before.Absolutely brilliant in every way we will be back.
Wendy 04 Mar, 2024 Mirfield, UK
Enjoyed Most
Great hotel and brilliant staff. Excellent location.
Fiona 17 Apr, 2024 Corwen, UK
Enjoyed Most
When reading some reviews we were quite hesitant but wow it was amazing , lovely young barman who was so friendly, our room was gorgeous 1007 , breakfast hot and varied with lovely friendly staff, have stayed in Liverpool on numerous occasions in many hotels and this was the best, only thing £14 to park a car in the hotels car park which I think should be free
susan 02 Mar, 2024 Mold, UK
Other Comments
Glorious view of the river and the Liver Building was spoiled (slightly) by external double glazing in the room which had failed/misted up.
Jon 09 Mar, 2024 Saint Helens, UK
Enjoyed Most
Hotel was in a great location. Unfortunately, it is very tired and no longer a 4 star quality. The room was very small. The decor was tired. The view would have been amazing from the windows, but they were so dirty and misty you couldn't see through them. There were clean sealed double glazed windows on the room side . But the outer windows (on the inside) were the problem. Also the sealed gap between the windows were very mouldy. I know this would not be a problem as the inner units were sealed but it doesn't look very good when you look at the windows from the inside. Unfortunately, they didn't have enough staff on the first day for breakfast. Lots of uncleaned tables and the food took time to be replaced. So lots of queues and unhappy guests, who had to clear a table of dirty dishes before they could sit down. But the breakfast food was nice and a lot of choice for the cereals and fruit. The house keeping staff were very helpful, as we asked for extra milk and hand towel.
Jill 22 Mar, 2024 Stone, UK
Enjoyed Most
Great breakfast, really enjoyed. Room, good lighting, good shower, comfortable bed. Three lifts which worked well and fast. Just loved Liverpool.
Fay 16 Mar, 2024 Halifax, UK
Enjoyed Most
A good friendly atmosphere.
Other Comments
Unfortunately the rooms are dated and show some work improvement.
Alan 09 Mar, 2024 Liverpool, UK
Other Comments
One room was great. One room we had to ask to be changed due to mouldy / damp smell. Was well dealt with and no complaints with revised room
Rajeev 02 Apr, 2024 Uxbridge, UK
Enjoyed Most
Staff on reception and breakfast very friendly.
Other Comments
Our kettle was not up to date PAT tested and caused a spark and bang when we turned it on in the morning so much so it tripped the switch and the electricity went out so it wasn’t a very relaxing morning having the guy come in twice to fix it! It was really dangerous and could have caused a serious accident if we were closer to it!
Sarah 22 Apr, 2024 Warwick, UK
Enjoyed Most
The staff in dinning room are very helpful . And breakfast was very nice
Other Comments
I had purchased a superior room which should come with slippers. Dressing robs and on higher floor .The room I got had none of the above I did ask on checking in for a room with a view if at all possible and as the hotel was half empty this should not have been a problem, I was given a room at the back of the hotel completely overlooked by an office building so I could not even open the curtains never mind getting a view.
Christine 30 Mar, 2024 Cork, Ireland
Enjoyed Most
Midweek break
Other Comments
Compared to our last stay we found the standard of service to have declined. In addition the privileges of a Superior Room booking were missing for some members of our party and had to be chased down with reception. In all an old and tiring hotel but still worth a visit. The question we asked ourselves though based upon our latest experience was “ for how much longer though “
Jayne 23 Mar, 2024 Billingham, UK
Enjoyed Most
No problems.....all excellent. Amazing value.
Margaret 26 Mar, 2024 Ripon, UK
Enjoyed Most
Location is perfect, room was very nice (apart from windows) and breakfast is very good
Other Comments
Check in was 3pm. We eventually got our room at 4.35pm. We were offered a free drink as compensation - couldn’t choose - small house wine or nothing, served in dirty glasses that we had to return, at a filthy table I had to clean myself with wet wipes. Nice room with very good view but couldn’t see three quarters of it as windows were very badly condensed so could only see out of one pane.
Marie 31 Mar, 2024 Sheffield, UK
Enjoyed Most
We went with our friends and we all enjoyed our time there and will definitely visit again.
Other Comments
We couldn’t fault our stay.
Ellen 07 Apr, 2024 Manchester, UK
Enjoyed Most
Perfectly located for the Albert Dock. Disabled parking and access. Room was spacious. Breakfast was lovely.
Other Comments
We came here last year and were very impressed with everything so wanted to come back on our next trip to Liverpool. Staff were very friendly. We’ll definitely be back.
Colette 31 Mar, 2024 SOLIHULL, UK
Enjoyed Most
Staff were amazinglocationThe fact they changed booking to family room without any problems
Other Comments
can I just say I wanted to put what I liked about the hotel first as the staff were amazing and could not do enough to help, that is easily the most important thing. The room was very cramped and dated especially for a family, but much appreciated the fact that we were upgraded at request without extra charge. We were placed next to young adults who were there rightly so to have a good time, this did not go well with family rooms when quietness is needed post 11pm, although the staff tried their very best to resolve the issue unfortunately it is what it is and all of us had very little sleep the next day. On arrival at the hotel we could not check in at 2pm and were told we would have to wait until 3pm as there was a hold on the room, so we had to leave all out luggage downstairs and try to check in at 3pm but were still unable to, which was very annoying as people who were arriving without rooms booked, were going straight up to their rooms, we had booked a few weeks previous, so disappointing our rooms were not sorted efficiently, the check in staff were very apologetic though. We ended up going out for food and then coming back at 5pm to get our luggage and room cards.Breakfast for vegan/vegetarian guest very disappointing, there were no sausages, no yoghurts, even for people who have dairy, as they had run out, poor selection of fruits etc. I did not specify vegan on booking as most places do have vegan breakfast foods usually, so lesson learnt for me.It was an amazing deal price for the location, but I have got to say not up to usual Travelzoo standards as these are usually so high, I have never had to complain before about anything as the deals are always 10/10 just sadly not on this occasion
Helen 19 Feb, 2024 CLEETHORPES, UK
Enjoyed Most
Enjoyable good Breakfast service
George 21 Mar, 2024 Stoke-on-Trent, UK
Enjoyed Most
Great location,clean rooms .we were given a privileged room ,intact couple of our party were, which was unexpected but great surprise. Friendly staff.
lynn 25 Oct, 2023 Sunderland, UK
Enjoyed Most
Excellent staff all round
Other Comments
Great staff very helpful and obliging
Gillian 17 Feb, 2024 Sheffield, UK
Enjoyed Most
The hotel room was clean
Other Comments
We arrived at 3.30pm and the room was not ready. Also the breakfast was scaled down
Nina 30 Mar, 2024 Manchester, UK
Enjoyed Most
One night stay to go to an event at The Bank Arena. Great location, couldn’t have been better. Easy walk to Albert Dock, bars and restaurants and the Arena from the hotel. Also handy for the train station.Reception and staff in general were very friendly and helpful and we had a lovely room (914) with great views over the Mersey and The Liver Building. The room was spotlessly clean and there was plenty of choice at the buffet breakfast. Inly a small point but warm plates would have been nice as the food itself wasn’t very hot. All in all a great night away and would be happy to recommend and return there.
Janet 21 Apr, 2024 Burnley, UK
Enjoyed Most
Very enjoyable 2 nights stay, hotel good location. Staff friendly and helpful
Other Comments
Breakfast hot and cold options very good
Desmond 14 Mar, 2024 Hull, UK
Enjoyed Most
All very good and excellent value. Friendly reception staff. Spacious room with good facilities and very good breakfast included.
Other Comments
Our room was on the tenth floor with a fantastic (potential) view over the Mersey and Liver building unfortunately badly obscured by bad condensation between the windows and secondary glazing. There was also considerable black mould between the glazing and secondary glazing which was quite unpleasant! Our friends were in the same location a floor below where this wasn't a problem at all. Maintenance must be difficult and expensive at such a height but it does need rectifying to allows an 'proper' view of such an iconic area.
Jean 02 Mar, 2024 Shrewsbury, UK
Other Comments
The breakfast was very poor.
Christopher 10 Apr, 2024 Manchester, UK
Enjoyed Most
Great service from staff.
Kelvin 03 Apr, 2024 Rugeley, UK
Enjoyed Most
Always a lovely welcome , we were over joyed with our upgrade to a suite. fabulous breakfast
Linda 27 Mar, 2024 Bradford, UK
Enjoyed Most
The ROOM LOCATION
Other Comments
As seems to be the norm with hotels at the moment, there is a lack of staff. So obviously the service provided is below the standard expected , yet hotels still charge the same fees when in all honesty they know that they cannot provide the service expected. This is no reflection on the staff that they do have , they are trying their best. For example , we were a group of 4 and when we came down for breakfast at approx 9 am. There was not one table available, apart from the tables in use the remaining tables had not been cleared or cleaned ready for the next guests.
Michael 22 Mar, 2024 Mold, UK
Enjoyed Most
Great value for money,excellent breakfast
Leslie 09 Apr, 2024 Blackburn, UK
Enjoyed Most
Lovely hotel with views overlooking the river and a lovely rooftop bar.
Lynne 27 Feb, 2024 Barrow-in-Furness, UK
Enjoyed Most
The superior room was clean, comfortable, spacious and had a large window not quite overlooking the Mersey, but interesting.The restaurant was more a bar with a limited menu but a good view. I didn't rate the mushroom risotto which, when asked, came with grated cheddar cheese.The breakfast was what you would expect from a 3 star hotel.The staff were very friendly and helpful, the reception staff having the common sense to pull a colleague from the back to reduce the Check-in queue.
Other Comments
It was value for money with the Travelzoo offer.
Margaret 23 Feb, 2024 Bury, UK
Enjoyed Most
The hotel was clean with good facilities in an excellent location.The room was clean & comfortable but there was an issue with the heating system in that the room was cold & would n't warm up with the controls. We reported this on the first morning but this wasn't rectified until the evening after a further report to reception. A heater was brought to the room while the heating system was being sorted.
Keith 25 Feb, 2024 Hillsborough, UK
Enjoyed Most
Hotel is in a great location for all attractions and shopping . We loved the rooms view .
Lyndsey 11 Apr, 2024 Amersham, UK
Enjoyed Most
The Mercure Liverpool is in a good location. The hotel is a little tired in places and the bed was very lumpy and uncomfortable. They are obviously short of staff to service rooms so could not get into our room on time but this was dealt with ver well by the desk staff with giving bar vouchers and allowing a later checkout. Our bags were also looked after so we could walk around the dock and come back when our room was ready. Due to location, good breakfast and friendly staff this is very good value for money and would stay again.
Pauline 27 Mar, 2024 Romford, UK
Enjoyed Most
Ideal location for accessing the Dock areas and Liverpool 1
Other Comments
Good Value, food excellent
Glenda 23 Mar, 2024 Stalybridge, UK
Enjoyed Most
As we booked in we were upgraded to a suite on the 12th floor - such a treat!The location is unbeatable, the views of the river are breathtaking and the beds very comfortable. Highly recommended - an ideal base for exploring Liverpool
Other Comments
The staff at all levels are friendly and accommodating
anne 24 Apr, 2024 Chalfont St Giles, UK
Enjoyed Most
Large room with great view of the river and the Liver Buildings. Brilliant location, comfortable bed, friendly staff. Blue badge parking at the front door. Hit breakfast cooked to order, cold buffet. Excellent value for money
Other Comments
All the staff we came into contact with were friendly and welcoming - thank you!
anne 21 Feb, 2024 Chalfont Saint Giles, UK
Enjoyed Most
All good
helen 24 Oct, 2023 Wellingborough, UK
Enjoyed Most
Everything spot on.
Other Comments
Great hotel in a great location.
Colin 19 Mar, 2024 Sheffield, UK
Enjoyed Most
Very good
DAVID 20 Apr, 2024 Ormskirk, UK
Enjoyed Most
Excellent
gillian 08 Apr, 2024 Preston, UK
Enjoyed Most
great location, excellent breakfast, staff very helpful especially Leandar who works in the breakfast room.
Other Comments
Close to everything in Liverpool.
Stephen 02 Mar, 2024 Northallerton, UK
Enjoyed Most
Great location. Nice room. Breakfast plentiful and Staff all very nice.
Karen 02 Apr, 2024 Wallasey, UK
Enjoyed Most
We had a lovely time at the Mercure Atlantic tower hotel. The room was large, though the bathroom was on the small side. the breakfast the next morning was lovely and hot. We will definitely go back.
Other Comments
The hotel is ideally situated on the front across from the Liver buildings, a 20 minute walk from the main railway station and a 10 minute walk to the shops and bars.
Steven 23 Mar, 2024 Nantwich, UK
Enjoyed Most
Very central, close to all the attractions and town centre. Lovely breakfast and helpful staff
Barry 20 Feb, 2024 Leyland, UK
Enjoyed Most
Fabulous hotel, friendly staff good food
Trevor 07 Mar, 2024 Gravesend, UK
Enjoyed Most
Excellent stay
Ron 29 Mar, 2024 Hereford, UK
Enjoyed Most
Enjoyed are stay, breakfast was very nice and well worth the money. The bar was very very expensive, only had 1 drink but would never go back, probably that was the reason no else was there.
Other Comments
For what I paid it's was worth it,if I paid more I would have had more complaints, but for the money, ok
Martin 21 Feb, 2024 Blackburn, UK
Enjoyed Most
Receptionist on arrival very good. Helpful and allowed earlier entry to room.
Other Comments
Hotel needs a little updating breakfast was good.
David 04 Mar, 2024 Blackpool, UK
Enjoyed Most
For the money we paid the hotel was exceptional value and situated with easy access to the docks and centre. Our rooms were spacious and overlooking the Mersey and breakfast had a very good choice.
Mary 19 Mar, 2024 Bromley, UK
Enjoyed Most
It’s very tired and needs updating
Dawn 21 Feb, 2024 Ripon, UK
Enjoyed Most
Great location. Although the hotel was a trifle tired in places it did not spoil our enjoyment of the stay. Nice comfortable room with a great view of the Mersey.
Keith 20 Mar, 2024 Maidstone, UK
Enjoyed Most
Friendly helpful staff great value for money
Other Comments
Great checking staff
gwenan 11 Mar, 2024 Ruthin, UK
Enjoyed Most
Great deal from travelzoo had a brilliant room overlooking liver building. Breakfast was good but don't be frightened to ask for mushrooms and poached or fried eggs if they aren't on display
Stephen 10 Mar, 2024 Carnforth, UK
Other Comments
No hand soap / liquid to wash hands by toilet only body wash in shower cubicle that wasn’t easily accessible if not having a shower
Carol 26 Mar, 2024 Menai Bridge, UK
Enjoyed Most
Lovely hotel receptionist Katie very helpful and made us feel very welcome.room lovely fab views will go back.
Mrjhullett 30 Mar, 2024 Grimsby, UK
Enjoyed Most
Clean friendly staff,superb location.
LORNA 27 Feb, 2024 Worcester, UK
Enjoyed Most
Comfortable room , friendly staff, great location.
N 23 Mar, 2024 Stoke on trent, UK
Enjoyed Most
Good
Colin 31 Mar, 2024 Menai Bridge, UK
Enjoyed Most
Fantastic view from the room, good breakfast nice hot shower and quiet room. The hotel is a little dated, and attention to detail is needed on cleaning, but overall for what we paid it was good value for money.
Nicola 21 Feb, 2024 Newport, UK
Enjoyed Most
Room had brilliant view but spoiled by condensation on inside of double glazingBreakfast not the best, toaster did not work, order delivered was wrong, eggs were over cooked despite requesting otherwise.Position of shampoo etc in shower too high, difficult for wife who is just under 5 feet tall could not reach them.
Michelle 10 Apr, 2024 Heckmondwike, UK
Enjoyed Most
No hassle stay Handy to town centre
David 02 Apr, 2024 Thirsk, UK
Enjoyed Most
Everybody was so helpful and kind and the breakfast was super
lindsay 27 Feb, 2024 Lytham Saint Annes, UK
Enjoyed Most
Everything is generally decent
andrew 24 Apr, 2024 York, UK
Enjoyed Most
Lovely breakfast, although were waiting for various items to be re filled
Susan E 16 Mar, 2024 lancaster, UK
Enjoyed Most
Staff very polite and welcoming, rooms clean and comfortable.
Other Comments
Very covienient locations
Colin 21 Mar, 2024 Aberdare, UK
Enjoyed Most
Very good although lighting in my room 515 could have been better for my wife to put makeup on, hotel could have a make over looking a little tired
Alan 18 Feb, 2024 Neath, UK
Enjoyed Most
Third time we’ve been there excellent location and value for money
BRIAN 12 Feb, 2024 Worcester, UK
Enjoyed Most
Fabulous location so easy to walk to all the attractions.
Ann 05 Apr, 2024 Preston, UK
Enjoyed Most
We had a wonderful view across the river Mersey which really made our our room special
Other Comments
Great location
Debbie 13 Mar, 2024 York, UK
Enjoyed Most
Bed was comfortable
Other Comments
Breakfast was cold , poor buffet choice, the bread on offer was cheap and soggy
Steve 22 Apr, 2024 Southport, UK
Enjoyed Most
Excellent location, bedrooms were roomy with good views and breakfast was perfect.
Valerie 05 Mar, 2024 Keighley, UK
Enjoyed Most
The view.
Other Comments
Room decor was tired and quite scruffy with broken fixtures and fittings. View was amazing but no way to open windows for fresh air meant it was stale and smelly inside. The buffet breakfast was quite cheap and nasty, in terms of produce. I was kept awake between 1.30am and 4am by people in the adjacent room, and was exhausted yet had to work the next day.
Susan 19 Apr, 2024 Sandgate, Folkestone, UK
Enjoyed Most
Excellent all round, only spoilt by one (!) hubcap being stolen off my car at the hotel carpark, security need tightening up
Kevin 02 Apr, 2024 Manchester, UK
Enjoyed Most
Lovely staff. Made us feel at home.
Other Comments
Great views from our room. Shame they were spoilt by the condensation in the double glazing void.
Ian 23 Mar, 2024 Chester, UK
Enjoyed Most
Location was great as we visited M and s arena fab views of the liver building Building furnishings in parts felt a little dated.
Joanne 09 Mar, 2024 Stoke-on-Trent, UK
Enjoyed Most
A really pleasant stay with a great room & fabulous view. Staff were all very friendly & helpful, especially Leonora at breakfast.
Other Comments
Fabulous location
Janet 20 Feb, 2024 Chester, UK
Enjoyed Most
Great location across from the Liver Building and close to the vibrant seafront area and many of Liverpool’s main attractions. Great value for money.
Christine L 21 Mar, 2024 Peterborough, UK
Enjoyed Most
Amazing views of the Liver Building and Liverpool Cathedral!
Other Comments
Lighting in the bar is way too bright and could be much more ambient.
Sarah 12 Mar, 2024 Manchester, UK
Enjoyed Most
This is my 4th visit, tremendous value for money Room had a lovely river view. Comfy beds. and great breakfast. Staff were very helpful.Will definitely be booking again.
Susan 27 Mar, 2024 Ormskirk, UK
Enjoyed Most
Check-in staff were excellent
Other Comments
Heater in room was noisy. Ordered breakfast in the room which never came despite chasing it up with reception. Bar was cold and unwelcoming. I ordered porridge in the restaurant which was just a grey, unappetising stodge.
Edith 23 Mar, 2024 Truro, UK
Enjoyed Most
Every single member of staff were very helpful, the room was great. Very nice breakfast…All was clean and tidy
Other Comments
Exceeded our expectations
Mike 10 Apr, 2024 Stockport, UK
Enjoyed Most
Position of hotel good for walking along the waterfront. Room clean with good views, breakfast only so so.
Birgit 06 Mar, 2024 Hull, UK
Enjoyed Most
Nice stay. Great breakfast. Service in the bar was pretty slow.
Other Comments
Staff all really friendly and helpful.
Carol 12 Feb, 2024 Leeds, UK
Other Comments
Parking a bit pricey but excellent location and clean and roomy bedroom
Phi 02 Apr, 2024 Ossett, UK
Enjoyed Most
Enjoyed our stay but was spoilt by a drainage problem in the bathroom meaning we were unable to shower..As we were about to shower, there was a loud gurgling noise and the bath was flooded with dirty, smelly water! The water took along time to drain and left dirt in the bottom. We did report it at reception but as we were leaving that morning their apology wasn’t really much help.
Other Comments
I’m sure this isn’t the first time this has occurred because the panel above the toilet appeared to have recently been removed.
Susan 06 Mar, 2024 ROCHDALE, UK
Enjoyed Most
No prosecco !!
Michael 24 Mar, 2024 HULL, UK
Enjoyed Most
Great location lovely room we had an upgraded room which was very spacious with a good view of the Liver building and the river . Nice bar with an outdoor seating area which would be lovely in the nicer weather. Staff helpful good breakfast
Lucy 20 Mar, 2024 Birmingham, UK
Enjoyed Most
Excellent
Michael 10 Feb, 2024 BRIDGNORTH, UK
Other Comments
Always enjoyable. The staff are so welcoming, helpful and very friendly. Nothing is too much and they appear very interested in what we are doing.
Glenys 23 Mar, 2024 Southport, UK
Enjoyed Most
We always enjoy our stays at the Mercure Atlantic, All the staff from the reception to the cleaners are very nice, very friendly and most important, very helpful. The rooms are very nice, we've been fortunate always having one that overlooks the Liver Buildings and the Mersey. They are clean and funtional with everything you need for a comfy stay. We didnt eat in in the evening, but the buffet stye breakfast is first rate, whether you want a full cooked or just cereal & fruit, theres an excellent choice on offer. We will be back.
Other Comments
Great location. The hotel is perfectly placed for whatever your stay is going to encompass. Its right on the side of the Mersey, it is a short walk into the City centre, the Liverpool Echo Arena is a short walk away along with all the Beatles stuff right on your doorstep. There is a dedicated carpark, £10 per night, which is just around the corner, but it is busy as it is open to the public as well, but there is also an NPC also just around the corner so theres plenty of parking.
Ian 20 Apr, 2024 Halifax, UK
Enjoyed Most
Hotel was very clean and room clean with amazing view. 10 min walk to centre . Liver building and Albert dock were easy to get to great location
Other Comments
Poor quality of breakfast choice had to ask for additional foods to be added to Buffett. Empty trays of food . Poor quality of food
Sylvia 11 Apr, 2024 Barrow-in-Furness, UK
Enjoyed Most
Hotel and bedroom desperately needs updating. Unable to see out of bedroom window due to extreme condensation on the inside and black mould. Had to wait for cooked breakfast to be available at 8.45am on our second day. Good location but lacking in atmosphere.
Geraldine and John 29 Mar, 2024 Wakefield, UK
Enjoyed Most
Well positioned for a weekend break. Park the car at the hotel and walk/bus everywhere. Friendly and helpful staff. Gin bar was VERY expensive.
John 22 Feb, 2024 DEAL, UK
Enjoyed Most
excellent room with good facilities and very clean. good breakfast and staff very friendly .
Susan 10 Mar, 2024 Fleetwood, UK
Enjoyed Most
We were delighted to be upgraded to a suite
Janet 19 Mar, 2024 Rochdale, UK
Enjoyed Most
Hotel is looking a little tired but fine for a short stay, Very good breakfast and all staff are very pleasant and helpful.
Margaret 27 Mar, 2024 Bolton, UK
Enjoyed Most
Fantastic value for money, ideally located, excellent clean room and great breakfast
Catherine 05 Mar, 2024 Keighley, UK
Enjoyed Most
buffet breakfast was nice with good variety.
Other Comments
all staff are helpful
Arif Ahmed Latif 03 Mar, 2024 Solihull, UK
Enjoyed Most
Nice room with a great view.Good selection and choice available for breakfast. Glass of Prosecco in Bar was a bonus
Bharti 20 Mar, 2024 Bolton, UK
Enjoyed Most
Excellent Experience could not fault it
Other Comments
Would happily recommend it
Brian 10 Apr, 2024 Manchester, UK
Enjoyed Most
Fantastic, couldn’t fault, a single thing, Apsolutly perfect.
Other Comments
It is perfect, slippers, dressing gowns, red hot water, tea and coffee, television, plenty of wardrobe space and draws, huge bed, breakfast, brilliant, couldn’t fault a single thing, This is our third visit, and we will go back again, and recommend it , to all, Thank you so much, Regards Ann,
Ann 30 Mar, 2024 Derby, UK
Enjoyed Most
Great position, wonderful views to the Liver Building. Convenient for all places of interest.
Lindsey 07 Mar, 2024 Sudbury, UK
Enjoyed Most
Really enjoyed our stay! We arrived early, but could get to our room, really appreciated that. The hotel could do with a bit of TLC, but it's nice enough as it is. Room was great, Travelzoo offer 10/10
C A 30 Mar, 2024 Bolton, UK
Enjoyed Most
We had a fabulous room, good reception very helpful, good choice of breakfast
GM 13 Feb, 2024 Carlisle, UK
Enjoyed Most
Great experience, lots to see and do in Liverpool. Staff in hotel very friendly and helpful.. in fact everyone from taxi drivers to shop assistants were also lovely. I will definitely be. Soon I hope.
Other Comments
The breakfast was also great value and there was something for everyone. Thanks.
Yvonne 01 Mar, 2024 GlasgowGlasgow, UK
Enjoyed Most
Pleasantly surprised at quality of rooms and hotel overall. 24 hour NCP car parking behind hotel very convenient and reasonably priced. Breakfast offered good choice although a bit manic with several items missing initially due to busy time but soon rectified. No complaints.
Susan 26 Mar, 2024 Clayton le dale, UK
Other Comments
Fab location , staff excellent , room good Breakfast average , bar prices high
Diane 09 Mar, 2024 Barnard Castle, UK
Enjoyed Most
Location, location, location!!!
Michael 07 Apr, 2024 Leyland, UK
Enjoyed Most
No
Other Comments
Never received the booking
David 10 Apr, 2024 Hope Valley, UK
Enjoyed Most
Location. Breakfast was good.
Other Comments
The room was dirty and not the superior room, as per offer. I stayed here in October and the room was very different, hence I booked again.
Nicky 27 Mar, 2024 Kineton, Warwick, UK
Enjoyed Most
Great location nice staff amazing value we had room on 10 floor great breakfast free glass wine/ fizzy all for 69 pounds
Other Comments
Parking nearby 14 pounds for 24 hours good restaurants nearby we went to gauchos just round the corner bit expensive but lovely meal in a great setting
Alison 10 Apr, 2024 Huddersfield, UK
Enjoyed Most
Great hotel if a little shabby. Helpful friendly staff and a nice breakfast. Will definitely recommend to friends.
CLIVE 11 Apr, 2024 Leeds, UK
Enjoyed Most
The hotel upgraded our room and gave us complimentary drinks as it was my wifes birthday.
Other Comments
The only downside if any was the breakfast as you have to ask for mushrooms, fried eggs and the other items where only in small serving tins and quickly ran out. We asked for some items but by the time they came out we had eaten everything else so a plate of mushrooms on there own not ideal. This is not a deal breaker as we have booked to come back.
Alison 25 Mar, 2024 Cannock, UK
Enjoyed Most
Great stay at the mercure Atlantic Hotel Liverpool. Staff were great, room was large and nicely furnished, overlooking the River.Mersey. Breakfast was lovely too. Hotel was spotless. Fantastic locatio , just 5 mibs walk to albert dock and 10 mins to Liverpool One.Great price via Travel Zoo. Would definitely recommend and go back
Other Comments
Only slight downside,pillows were rock hard.Also, it was a shame the windows outside weren't cleaner as it did spoil the view.
Jacqueline 04 Apr, 2024 Saddleworth, UK
Enjoyed Most
Great location and rooms were clean and well equipped. Breakfast was plentiful and staff were very friendly and helpful.
Other Comments
Value for money.
Julie 20 Mar, 2024 Kidderminster, UK
Enjoyed Most
Hotel was clean and comfortable
Other Comments
Good location with limited parking
Marina 05 Mar, 2024 LEYLAND, UK
Enjoyed Most
Great hotel and amazing City!! Highly recommend both.
K 02 Apr, 2024 Moira Swadlincote, UK
Enjoyed Most
My partner and I visited Liverpool for our first Valentines Day together and are so thankful to the hotel for making us so welcome and making our special time together the best. The views from our room were awesome and we can’t wait to book again. Thank you so much.
Graeme 16 Feb, 2024 Leeds, UK
Enjoyed Most
Excellent room overlooking Liver Building and River.Staff warm and friendly.Large comfortable room clean and well maintained.Food excellent.
gary 24 Mar, 2024 Oldham, UK
Enjoyed Most
Very satisfied with this hotel. Great value for money, fabulous location. Good buffet breakfast.
Other Comments
We had a problem with the heating not working in our room but spoke to James the Duty Manager who sorted us out with a stand alone heater which did the job. The information for the hotel stated our room came with robes and slippers which weren’t there, but again James sorted this for us and nothing was too much trouble.
Peter 06 Dec, 2023 Penmaenmawr, UK
Enjoyed Most
very good
Other Comments
great view
janet 25 Nov, 2023 Holmfirth, UK
Enjoyed Most
My family was given the best treatment and even the children enjoyed the experience staff was so friendly and helpful we asked for extra blankets and towels and wereceived them in minutes
Other Comments
Location is perfect we are minutes from train station and shopping centre we would recommend
Monica 10 Jan, 2024 Greater London, UK
Enjoyed Most
Great location, helpful staff, huge room with good facilities and a great view .Excellent standard of cleanliness, great breakfast with an extensive choice.
Other Comments
This was unbeatable value for money .
Mary 16 Nov, 2023 Shipley, UK
Enjoyed Most
Lovely hotel and staff
Deborah 07 Nov, 2023 Worcestershire, UK
Enjoyed Most
Very easy to find hotel. In walking distance of attractions. Staff very friendly. A few maintenance & cleanliness issues
Lindsay 15 Sep, 2023 Kirkcaldy, UK
Enjoyed Most
This hotel is great for getting around in Liverpool. Close to the river and the hop on and off buses, also close to great restaurants and ideal for sight seeing.
Josephine 07 Feb, 2024 Newton Abbot, UK
Enjoyed Most
Hotel is a little tired many aspects are good and up to 4 star standard but a lot are not , furniture a little shabby lots of scratches ,stains on carpet, paint chipped, only one lift working for a 200 bed hotel not good. Breakfast average. For the money didn’t expect much wasn’t disappointed, but it’s not 4 star more a 3 star.bed very comfortable and room clean. Well done housekeeping.
Other Comments
Very central
Catherine 06 Oct, 2023 Linlithgow, UK
Enjoyed Most
2nd visit, hotel/room very good. Bed comfy, good view over the River, staff extremely friendly and helpful. No complaints
Doug 02 Aug, 2023 Stoke-on-Trent, UK
Enjoyed Most
The hotel is getting a bit tired now and could do with a refurbishment. The lift system is very old and you can be waiting a while at peak times.
Other Comments
The jewel in the crown here is the staff they were very welcoming and breakfast team alone with the choice of breakfast was brilliant.
John 25 Sep, 2023 Biggleswade, UK
Other Comments
l think they need to provide twin beds in superior rooms ,there are single people who would also like a superior room why are we missing out?
Christine 17 Sep, 2023 Uxbridge, UK
Enjoyed Most
Great location. Our room had views over the Mersey from the 10th floor. Good breakfast.
Other Comments
Room was well maintained, only thing that let it down was the grubby carpet.
Anne 28 Oct, 2023 Southport, UK
Enjoyed Most
Nice large room with very comfy bed, though a river view would have been nice. Very clean.at least 2 and sometimes 2 of the 3 lifts were out of service and the breakfast was adequate without being exceptional, but a criticism was that we regularly had to draw staff attention to the need to replenish various items. Someone needs to maintain oversight to ensure all choices are available at all times business travelers and visitors are often on a tight time schedule.
Other Comments
Great location for the Pier Head and central attractions
John 11 Nov, 2023 Preston, UK
Enjoyed Most
Superb with outstanding staff. Excellent position and very comforable
William 13 Jan, 2024 Bromyard, UK
Other Comments
Excellent as always. Very comfortable room, quiet, good bed, coffee machine.., great view over the Mersey.
Christine 28 Jul, 2023 CARNFORTH, UK
Enjoyed Most
The "superior double room" was actually a suite with a super king bed and bathroom with 2 sinks. There was a fridge, safe, hairdryer and coffee machine. We were on the top floor, however, the view was great. The hotel is old and in need of a face lift but I loved staying there. It is close to the Liver building and numerous bars and restaurants. I found it was only a ten minute brisk walk to the Albert Dock. The hotel was clean with a comfortable bed and lovely shower. The staff were great and I thought the price paid in this Travelzoo deal was outstanding value.
Jane 28 Oct, 2023 Pontefract, UK
Enjoyed Most
The breakfast was ok
Other Comments
When checking in long queue one staff member only .room not ready so said it will take 20 minutes went back in 30 minutes still not ready so went back later after a meal and time in the city no double room witch we booked left so we had to have a twin room.only one lift working long wait for it so had walk up and down the stairs
anthony 30 Aug, 2023 SaleSale, UK
Enjoyed Most
when we went to book in was given a room key , on entering the room it was already occupied which isn't very good , think they were as shocked as us
Other Comments
loved the hotel and location have recommended to family and friends
Rita I 18 Jul, 2023 York, UK
Enjoyed Most
Only downfall was the lack of cleanliness in the rooms. Crumbs all over the floor.S till there when we left
Gary 07 Dec, 2023 Poulton-le-Fylde, UK
Enjoyed Most
Excellent 2 night stay. Fabulous room with great views of the river. Staff very friendly and the breakfast was good too.
Karen 08 Sep, 2023 Brighouse, UK
Enjoyed Most
Excellent location, rooms clean and comfortable, but lifts just dreadful!
Andrew 27 Oct, 2023 Lutterworth, UK
Enjoyed Most
Lovely overnight stay. Perfect location, lovely room, tasty and plentiful breakfast
Carole 19 Sep, 2023 Bridlington, UK
Enjoyed Most
Central position
Other Comments
State of hotel room
alistair 14 Sep, 2023 Hornsea, UK
Enjoyed Most
By and large a hugely enjoyable stay at this hotel. All reviews would have been 5 star save for one blip. 4 Superior rooms were booked but ultimately only 3 and 1 standard provided. Hotel acknowledged their mistake at check out but that’s about all. Their apology was “hollow” at best and downright disrespectful. I think that this could possibly be put down to the fact that the rooms were discounted in the first place but nevertheless customer service remains all important no matter what cost and in that regard, the reception staff failed.
Other Comments
It’s looking a bit tired but nothing a “lick of paint” can’t cure, but it’s location could not have been better.
Jayne 25 Oct, 2023 Billingham, UK
Enjoyed Most
Everything was perfect, as it was last year, we managed to get the same room, huge bed, great bath, PERFECT.
joe 20 Dec, 2023 Pwllheli, UK
Enjoyed Most
Great location and value. The dockside view room was nice and big with a large king sized bed.
Other Comments
The breakfast buffet was a little underwhelming and would have liked to have condiments in the room for coffee.
Chris 15 Aug, 2023 annapolis, MD, USA
Enjoyed Most
Excellent hotel, friendly staff, lovley breakfast, great views and location
Karen 03 Oct, 2023 Holmfirth, UK
Enjoyed Most
Love the hotel, great location
John 05 Dec, 2023 Crewe, UK
Enjoyed Most
Perfect location for a mini break in Liverpool. Room was fabulous with views over the river. Staff friendly and helpful, breakfast really good.
Nina 06 Jan, 2024 Menai Bridge, UK
Enjoyed Most
Nice hotel and great location
Other Comments
Staff were very helpful and professional
Lesley 15 Nov, 2023 Redcar, UK
Enjoyed Most
We love the hotel and the location xx
Other Comments
We are return travellers to this hotel always on the travelzoo deal so keep the deal going xx
Lisa 17 Jan, 2024 Burntwood, UK
Enjoyed Most
Staff very helpful. Room was small but adequate and comfortable. Position of hotel great.
Helen 30 Nov, 2023 LLandudno, UK
Enjoyed Most
Positives: great location; comfy bed; reasonable breakfast; clean.Negatives: shabby exterior; all three lifts were not working on one occasion, then just one; bedroom shabby with scuffed paintwork and furniture; dirty windows; stains on carpet and curtains.
Margaret 27 Sep, 2023 HOLMFIRTH, UK
Enjoyed Most
We were given a fabulous large corner room with fantastic views the Liver building and River mersey. Staff very helpful at reception and breakfast room
Other Comments
The common areas (reception, breakfast room etc were a bit tired, awkward spaces with very low ceilings, and not spaces you wanted to spend time in.
ashley 05 Dec, 2023 London, UK
Enjoyed Most
The hotel environment was nice. The rooms are a bit small (basic twin), but had everything we needed, and clean. Beds were comfy, and slept well. Had an issue with the heater in the room, the remote control wasn't working, but it was sorted by reception. Breakfast was basic but all nice (I didn't have cooked, but it looked very fresh). Very central location. A great stay for the price. Would recommend.
Sarah 17 Jan, 2024 Rotherham, UK
Enjoyed Most
Weekend break with friends to Liverpool. Really enjoyed our stay. Room had a great view and location was excellent for the city. Clean tidy if a little worn. Staff very friendly. We will definitely be back.
Other Comments
Drank in the gin bar Sunday night although the two guys behind the bar were really friendly I feel they lacked in bar experience and would definitely benefit from further training.
Bob 08 Nov, 2023 Elgin, UK
Enjoyed Most
Friendly staff. Good location. Room has a drainage smell. Breakfast was average.
Deborah 11 Dec, 2023 Prescot, UK
Other Comments
Be lovely if the Bar was downstairs More atmosphere required..
C 31 Oct, 2023 Driffield, UK
Enjoyed Most
Had 2 fab days staying at this hotel. Staff, room food atmosphere really great and good value for money
Nina 10 Sep, 2023 Manchester, UK
Enjoyed Most
Friendly and efficient staff at reception ,in bar and in the breakfast room , excellent position near waterfront, bar area had superb views, main restaurant not open apart from breakfast so can’t comment on evening meal though bar meal was fine. Breakfast was very good ( food replenished quickly but in sensible amounts so not left out too long ) and a good variety of food. Can’t comment on standard rooms though we had booked for superior but we were upgraded to suites which was such an amazing treat as myself and my friend were both celebrating our birthdays . Couldn’t have been better timing. Thank you so mucb!
Diane 09 Feb, 2024 Ilkley, UK
Enjoyed Most
Great offer excellent breakfast and lovely staffRoom was adequate but chillyBathroom very small
Other Comments
Staff were fab Location ideal for most things except lime street station !
Suzanne 09 Jan, 2024 Bradford, UK
Enjoyed Most
Excellent in location. accommodation , and breakfast. Helpful and pleasant staff. Reasonable parking charges for a city centre. Very good value.
Mike 29 Nov, 2023 WAKEFIELD, UK
Enjoyed Most
Very impressed. Fantastic value and a fantastic location right next to the Liver Building, and walkable to all the museums etc.Our room was a great size overlooking the river and very clean. Ideal for a short break.
Other Comments
The staff were all very friendly and helpful.
Paul 28 Jan, 2024 Poulton-le-Fylde, UK
Enjoyed Most
Efficient front of house staff.
Other Comments
Dreadful breakfast. Temperamental and inefficient heating and wobbly, scratched tables in the dining rokm
James 23 Dec, 2023 Warrington, UK
Enjoyed Most
Excellent for a short break
Other Comments
Breakfast was a bit chaotic- kept running out of food, plates etc but sorted quickly. Apart from that, everything was good.
Jenny 30 Sep, 2023 Kendal, UK
Enjoyed Most
The staff were friendly and accommodating. Our visit exceeded our expectatons.
Zarina 04 Oct, 2023 Manchester, UK
Enjoyed Most
Fantastic 180 degree views from bedroom windows. Room itself was comfortable and well appointed.Breakfast, plentiful and varied.
Other Comments
Definitely will return!
Adèle 27 Nov, 2023 Blackpool, UK
Enjoyed Most
Overall we loved the hotel, great location and fabulous staff. For us the only downside was the breakfast which was cold on 2 out of the 3 days, but it hasn't put us off returning to the Mercure
David 08 Feb, 2024 Sheffield, UK
Enjoyed Most
Friendly reception staff ..warm welcome..knowledgeable..Lovely room , big spacious and clean ..overlooking liver building and the dock .Excellent value , booked a trip advisor deal .
Other Comments
Perfect location..
Susan 16 Jan, 2024 Bolton, UK
Enjoyed Most
Very good
Other Comments
Great room with marvellous view. Friendly efficient staff .Breakfast was fine but could have been better
sue 23 Sep, 2023 Oldham, UK
Enjoyed Most
Fabulous room with stunning views. Staff were very welcoming
patricia 30 Jan, 2024 Wigan, UK
Enjoyed Most
Excellent room and breakfast
Joy 17 Jan, 2024 Cottingham, UK
Enjoyed Most
Friendly helpful staff, lovely room, great breakfast
Beverley 06 Dec, 2023 Wakefield, UK
Enjoyed Most
Excellent all round
KIM 18 Sep, 2023 Waltham Abbey, UK
Enjoyed Most
Every thing was fine beautiful room overlooking the Mersey Breakfast was a bit poor no tables set no orange juice or freshly cooked products
Richard 07 Nov, 2023 Sheffield, UK
Enjoyed Most
breakfast was good
Other Comments
should have had a room with a bath booked a superior room . asked for an extra duvet as the room was cold .was told this wasn't a problem but we didn't get a duvet , was told they didn't have one .very poor
Mark 13 Dec, 2023 Leicester, UK
Enjoyed Most
Great location friendly and welcoming would highly recommend
Stephen 18 Sep, 2023 Ellesmere Port, UK
Enjoyed Most
Great location, hotel staff very friendly. Room huge with magnificent view over the liver building and Mersey. Will definitely be returning later in the year.
Anthony 04 Jan, 2024 MiddlesbroughMiddlesbrough, UK
Enjoyed Most
Fantastic location with views of the Liver building and across the River Mersey. Very friendly and obliging staff, very comfy table beds and good sized room,
anne 16 Jan, 2024 Chalfont Saint Giles, UK
Enjoyed Most
Very friendly welcome, easy check in and advice for parking. Superb room 914 with stunning view of the Liver building and the river.Good breakfastHighly recommend
anne 07 Nov, 2023 Chalfont Saint Giles, UK
Enjoyed Most
Very friendly and welcoming staff.Large room with fantastic view of the Liver buildings and the river. Comprehensive breakfast. Brilliant location. Highly recommended!
Other Comments
Room 14 on each floor has this great view.
anne 03 Oct, 2023 Chalfont Saint Giles, UK
Enjoyed Most
Very enjoyable, good location overlooking the River Zmesey.
Colin 05 Jul, 2023 Llandudno, UK
Other Comments
Receptionist did not give any information ie where restaurant was or times of breakfast etc .
Lyn 14 Nov, 2023 Poulton-le-Fylde, UK
Enjoyed Most
Enjoyed a couple of days exploring what Liverpool has to offer and found the hotel in a convenient location. Views from the bedroom were great with the river and iconic historical buildings visible. The room was clean, comfortable. The staff were friendly and helpful. Check in and out was efficient and the breakfast was good.
Other Comments
Non
Kathryn 19 Oct, 2023 Wrexham, UK
Enjoyed Most
This is are 3rd visit we really enjoy the location is perfect they have a car park the rooms are clean with plenty of amenities like coffee tea facilities an iron & hairdryer & the staff are very nice would recommend
Barbara 13 Dec, 2023 LANCASHIRE, UK
Enjoyed Most
Good location , spacious room , nice and quiet in the room
Other Comments
A bottle of water in the room would have been a nice touch ..But we really enjoyed our stay thank you
Martin 21 Jan, 2024 Castleford, UK
Enjoyed Most
We had a superior room which was located facing the Liver Building and the river. We could not have asked for a better view. Our deal included breakfast which was buffet style and plentiful with lots of choice. Staff were friendly and accommodating and we could not fault the service.
Other Comments
The hotel is well located close to the city centre and also the tourist areas around the docks.Parking was available close to the hotel at an extra charge but very convenient.Overall we had an excellent stay in Liverpool and would certainly use the hotel again.Highly recommended.
K L 26 Nov, 2023 Swansea, UK
Enjoyed Most
Fabulous stay. Breakfast a bit chaotic
Lisa 07 Sep, 2023 Bedford, UK
Enjoyed Most
Excellent stay, only disappointment was no proper decaf coffee for breakfast.
Linda 07 Dec, 2023 Poulton-le-Fylde, UK
Enjoyed Most
GREAT VALUE FOR MONEY. THIRD TIME AT THIS HOTEL.CERTAINLY WILL BE BACK.
MAX 29 Nov, 2023 FLEETWOOD, UK
Enjoyed Most
Lovely hotel with great breakfast and comfy bed. Very clean. Our room had a great view over the Mersey.
Shirley 18 Nov, 2023 Berkhamsted, UK
Enjoyed Most
I had booked a privilege room which had a lovely view of the liver buildings and river front and a well cooked breakfast in the morning.
Other Comments
The room could do with a new carpet as there were some old stains, plus there was a stain on one of the bathroom hand towels.
John 18 Sep, 2023 Prescot, UK
Enjoyed Most
A warm welcome in reception. All areas and rooms immaculately clean. New - discovered outside roof garden/bar!
Judith 15 Aug, 2023 Bolton, UK
Enjoyed Most
The breakfast
Other Comments
Room ok but only one side table, not enough coat hangers. Room not serviced every day
Kathy 30 Sep, 2023 Worthing, UK
Enjoyed Most
Such an excellent location for exploring Liverpool. Our room had an amazing view of the Liver building and area surrounding. Good breakfast options. A really excellent stay here.
Eva 02 Nov, 2023 Bradfield Southend READING, UK
Enjoyed Most
Great location, given a suite which was lovely. The only thing I would comment is that the rooms need some TLC, redecorating and modernising, other than that clean and very comfortable room. Great location easy to walk to all the museums, ferry,shopping and of course the iconic Cavern Club, wow.
Brigitte 23 Sep, 2023 Lydd, UK
Enjoyed Most
Fantastic value for money, decent hotel in a great location, staff were lovely and the breakfast was really good. Definitely a great break and Liverpool is an amazing city.
Nigel 29 Nov, 2023 Bristol, UK
Enjoyed Most
All round excellence. Thoroughly enjoyed my stay.
Velma 05 Sep, 2023 Letchworth Garden City, UK
Enjoyed Most
Excellent views from the bedroom overlooking the Mersey
Other Comments
Excellent location
Allan 28 Oct, 2023 Lytham St Annes, UK
Enjoyed Most
Stayed for one night on a travelzoo deal. We were very impressed with our welcome, room and general service. Dinner menu was limited due to the time of the year but the food and service was of a good standard.
jill 15 Jan, 2024 Shrewsbury, UK
Enjoyed Most
Fab room with fab views. Staff helpfull
Janet 28 Aug, 2023 Llangefni, UK
Enjoyed Most
Lovely helpfull staff. Top class room with views to die for
Other Comments
Staff will do anything in their power to make your stay memorable
Janet 30 Jul, 2023 Llangefni, UK
Enjoyed Most
We had a room with a fantastic view, comfy bed and lots of tea/coffee provided. Also appreciated the contents of the refrigerator.
Other Comments
In a great position in a gorgeous city.
Anne 08 Sep, 2023 Knaresborough, UK
Enjoyed Most
Lovely big rooms with aa good breakfast.
Susan 16 Dec, 2023 Rossendale, UK
Other Comments
Good value offer from Travelzoo. Nice room with a great view. Breakfast good though not exceptional. Only fly in the ointment was we were charged at check in for the room which we had already paid for via Travelzoo. We queried it when we were checking out and were refunded without any problem but why were we charged.
Michael 08 Jul, 2023 Manchester, UK
Enjoyed Most
Great location,very friendly,welcoming & helpful staff. The breakfast was really good & the bed was really comfortable
Andrew David 03 Dec, 2023 Preston, UK
Enjoyed Most
A very pleasant experience. The staff were very friendly and helpful and the breakfast was delicious.
Mrs Alice E 06 Dec, 2023 Llanrwst, UK
Enjoyed Most
The location of the hotel is fantastic and I would probably return for that reason but I wouldn’t recommend the hotel to anybody else unfortunately.
Other Comments
Although the breakfast food was very good, we thought the service and cleanliness of the crockery was below par. When we walked into the dining room on the 2nd morning, there wasn’t a clean made up table to be had. The free tables either still had dirty pots on them or they had not been cleaned down and fresh cutlery put on. There was no butter or margarine out for the toast and there was even a dirty serviette just in front of the bread. Both mornings I had to select a cereal bowl as some were not clean. In my opinion, these are basics that should be constantly checked.
Tracey 29 Nov, 2023 Carnforth, UK
Enjoyed Most
Really, all as above. It was a very relaxed stay, Our room was perfect with a comfortable bed and lovely crisp white sheets. I always like having a mug rather than a little cup with the tea-making facilities. And it was good that you can control the warmth in the room rather than have it stifling the whole time.
Stephen 25 Jan, 2024 Plymouth, UK
Enjoyed Most
Great location and good rooms. Very good breakfast.
James 12 Dec, 2023 BOLTON, UK
Enjoyed Most
Loved it as ever!
Helen 14 Oct, 2023 Lytham Saint Annes, UK
Enjoyed Most
It was fine the dining room was cold and not very welcoming. We were getting a superior room originally and because I asked for twin beds I feel we were just given a small room at the top very tired looking
Other Comments
Needs updating on the rooms
Linda 27 Jan, 2024 High Peak, UK
Enjoyed Most
Great friendly staff
Ruth 03 Dec, 2023 Oldham, UK
Enjoyed Most
Great stay. Great location with lots to do close by, good restaurants also within 10 minute walk. Room was large with spectacular views. Maybe could do with some cosmetic updating but really didn't bother us. At the price I wouldn't fault it. We did go on a Monday in January and it was very quiet, which we liked, might not suit some.
Ian 17 Jan, 2024 Telford, UK
Enjoyed Most
All good though parking costly.
Other Comments
All good.
john 20 Sep, 2023 hartlepool, UK
Enjoyed Most
Good central location, good value for money
Ashwin 17 Sep, 2023 Bedworth, UK
Enjoyed Most
Spacious room with city view. Comfortable and quiet. Close to city centre and waterfront.
Julia 27 Oct, 2023 Norwich, UK
Enjoyed Most
Amazing room with panoramic views of the Mersey. Spectacular at nightAll staff we interacted with were friendly, helpful & ensured that whatever you required was not too much trouble. Buffet breakfast was extensive & tasty
Patricia 30 Sep, 2023 Weymouth, UK
Enjoyed Most
We had a Premier room which was big, and a brilliant view over the Mersey
Elizabeth 16 Sep, 2023 Exeter, UK
Enjoyed Most
Had a superior room facilities were good but heating difficult to adjust. No phones in the room . Breakfast was good .
John 06 Dec, 2023 Rossendale, UK
Enjoyed Most
Warm environment and helpful staff.
Other Comments
The room is clean, and large enough for a short break. Breakfast is reasonably good.
Kong 29 Nov, 2023 London, UK
Enjoyed Most
Magnificent view of the Liver Building and Mersey from our room. The staff were very friendly and helpful.
Other Comments
Well place for all attractions.
Paul 27 Nov, 2023 Halifax, UK
Enjoyed Most
Great location. Clean. Good breakfast. One of lifts not working. Rooms getting a bit tired.
David 16 Feb, 2024 Gainsborough, UK
Enjoyed Most
Central hotel lovely big room
LORRAINE 02 Oct, 2023 Chesterfield, UK
Enjoyed Most
Excellent position with view of Mersey and Liver building. Room large with everything we needed. Staff were very helpful and friendly.
Jean 26 Sep, 2023 Pudsey, UK
Enjoyed Most
Lovely room with great views
Judith 17 Aug, 2023 Huddersfield, UK
Enjoyed Most
Difficult to fill in your survey as we had a fantastic 'Privilege'' room which was great but in no way reflected the rest of the hotel - eg breakfast was very shambolic and basic.
Other Comments
If the hotel matched the standard of our room it would be amazing. Breakfast really needs to be improved as does the servicing of the lifts - one of which was out of order the whole time we were there
Natalie 14 Nov, 2023 London, UK
Enjoyed Most
Fabulous time
David 15 Nov, 2023 Penrith, UK
Enjoyed Most
Location was good
Other Comments
Food at restaurant was average
Beverley 27 Sep, 2023 Monmouth, UK
Enjoyed Most
Hotel is in need of a makeover rooms really need decorating lifts one out of action 2 others groaning and rickety
Other Comments
Breakfast was very good a little bit on the slow side refilling
Trevor 28 Oct, 2023 Rotherham, UK
Enjoyed Most
Lovely room, very comfortable matress and pillows. Liked the coffee maker provided.
Other Comments
Perfectly situated for all the Liverpool attractions
Linda 08 Sep, 2023 Milton Keynes, UK
Enjoyed Most
We had a one night stay. No disappointments, everything was clean and the rooms were comfortable and warm. The staff we met were helpful and polite. Had a wonderful view of the Liver building.
Other Comments
A really good location for the Albert Dock.
Julia 17 Jan, 2024 Bradford, UK
Enjoyed Most
Hotel is ready for refurbishment in some areas but we had a larger room with stunning views over the Liver building and the Mersey. Room very clean, bed comfortable, walk in shower with good quality toiletries. Tea and coffee making facilities.Buffet breakfast with hot and cold selection all presented nicely.Staff all efficient and helpful, all in all a very pleasant 3 night stay.
Barbara 22 Sep, 2023 BISHOP AUCKLAND, UK
Enjoyed Most
The room was incredibly good value with the Travel Zoo offer of £69. It is really quite tired so wouldn’t be prepared to pay full price for it
Sharon 21 Nov, 2023 Lowestoft, UK
Enjoyed Most
Beautiful views from bedroom, lounge and dining rooms, rooms very comfortable and modern rooms. Just a very nice hotel all round
Mark 09 Jan, 2024 Grange-over-Sands, UK
Enjoyed Most
Great location, very convenient for the Albert Dock and shops, 2 minute walk from St James’ station. Early check in and late checkout was a bonus.Breakfast was buffet style and there was plenty of choice, sadly there were not enough staff to keep the tables clean and re-stock the food, which was a shame as it did affect our overall view of the hotel.
Dawn 19 Oct, 2023 Dobcross Oldham, UK
Enjoyed Most
Very comfortable bed! Good parking availability.
Jane 14 Dec, 2023 Carnforth, UK
Enjoyed Most
Lovely hotel and room with fantastic views
Diane 02 Oct, 2023 Wakefield, UK
Enjoyed Most
We have stayed many times and have booked many more coming up and have had great times here. I was though VERY DISAPPOINTED BY BREAKFAST RUNNING OUT CONSISTENTLY OF ONE THING OR THE OTHER THIS WAS NOT ACCEPTABLE.
Other Comments
Receptionists were fantastic
Sharon 12 Jul, 2023 Pwllheli, UK
Enjoyed Most
We were upgraded to a suite bath was lovely
Other Comments
Key entry failed repeatedly, breakfast ran out of supplies on regular basis, this happenes all the time, beds uncomfortable sleep poor and lifts unreliable.
Sharon 26 Oct, 2023 Pwllheli, UK
Enjoyed Most
The somewhat mucky exterior of this hotel is a front for a lovely hotel. The rooms are spacious and clean. We had a great panoramic view of the Mersey and the Liver building. Staff were friendly and helpful( special mention to Ellie on reception) Fantastic location. Good breakfast. A very good value Travel Zoo deal. Would definitely return.
Susan 31 Jan, 2024 Sheffield, UK
Enjoyed Most
Good valued Breakfast more than adequate great view across Merseu/Liver building (room315)
Ronald 07 Sep, 2023 Leeds, UK
Enjoyed Most
All the staff , especially reception and bar staff,are very friendly and helpful with any requests.The rooms are always clean and comfortable with a great view of the Mersey.
Other Comments
The lifts are never fully functional when I visit so only 1 out of 3 working this time.Also whilst there is a good choice of breakfast the staff seem to hide in kitchen and not ensure that the basics are topped up - had to ask for cups , plates and juice one morning.
Shirley 11 Nov, 2023 London, UK
Enjoyed Most
The location of this hotel is great - near the waterfront and we had a phenomenal view from our room.
Jill 08 Sep, 2023 Southam, UK
Enjoyed Most
Great location for Albert Dock and city centre. We had a room with a fantastic view of the Liver building
Victoria 30 Sep, 2023 Ellesmere Port, UK
Enjoyed Most
Went there for our wedding anniversary and we really enjoyed our stay.
Marilyn 29 Nov, 2023 Swindon, UK
Enjoyed Most
It was clean bed was comfortable
Other Comments
The room was very dark I had to move a small lamp to even make a cup of tea. The breakfast was dissapointing, we arrived into the dining room at 9am. Again where the continental food was, was very dark. Had to ask for bread for toast not many pastries. Had to wait 10 minutes for fresh bacon. One member of staff in the dinning room Leondra, was very apologetic but she was working really hard, with a smile on her face. The hot water for tea not working it came in a flask, which we had to wait for. The coffee was so weak and undrinkable. I don't like to complaint but it felt very lacking.
Christine 16 Dec, 2023 Preston, UK
Enjoyed Most
Excellent location for the waterfront museums and river trips. Lovely views. Lots of restaurants nearby.
Julia 15 Feb, 2024 Sheffield, UK
Enjoyed Most
Breakfast good.Comfy bed
Other Comments
Cold room.Very slow check in.Phone didnt work.Said we didnt have breakfast included.Got it eventually.Fire alarm went off at 2am so bad nights sleep.
David 06 Dec, 2023 Blackpool, UK
Enjoyed Most
good
Other Comments
It was what it said on the can :-)
Patricia 12 Dec, 2023 Farnham, UK
Enjoyed Most
Hotel in need of refurbishment
Other Comments
It was OK for what we oaid
Patricia 12 Jan, 2024 Manchester, UK
Enjoyed Most
The room was very spacious overlooking the Mersey with panoramic windows.
Other Comments
We were overcharged for the car park £48 instead of £39 (3 nights)The walls of the rooms are paper thin and you can clearly hear conversations of adjoining rooms and rooms further away.
jeffrey 09 Nov, 2023 Nottingham, UK
Enjoyed Most
very good. rooms & staff
Other Comments
would recamend to family & freinds.
Josephine 04 Oct, 2023 Wesham, UK
Enjoyed Most
Easy checking in, good size room, comfortable bed, large tv, kettle for coffee/tea. Most important was the fact that although it was in the city the room was almost silent.
Other Comments
Breakfast was good and staff friendly and helpful.
Clive 16 Dec, 2023 Whitchurch, UK
Enjoyed Most
Great value for money, another very pleasant stay at this hotel.
Judith 24 Jan, 2024 Bridgnorth, UK
Enjoyed Most
Great view from 10th floor out over the Liver building. Super breakfast. Brilliant location..
Lindsey 26 Sep, 2023 Stone, UK
Enjoyed Most
Disappointed the lift was not working !
JENNIFER 02 Oct, 2023 Kenilworth, UK
Enjoyed Most
Enjoyed the hotel and good value for money. Breakfast was a bit haphazard as they kept running out of food items.
Other Comments
A better organised breakfast facility.
Caroline 21 Dec, 2023 Carlisle, UK
Enjoyed Most
Exactly as described. In a great location.
Peter 13 Dec, 2023 Blackburn, UK
Enjoyed Most
Good stay friendly staff .
Other Comments
Debbie helped so much with the booking making the stay a pleasure.
Catherine 14 Dec, 2023 Troon, UK
Enjoyed Most
Great location. Clean and safe. Staff friendly and polite. Breakfast very good.
Martin 02 Oct, 2023 Stanford-le-Hope, UK
Enjoyed Most
Unfortunately I had to have x4 hairdryers on the fist night. However staff immediately brought another hairdryer. First morning clearly not sufficient staff for breakfast service. Even the maitre de was clearing tables and seating guests. Long ques. Food was plentiful, hot and good variety. Staff were receptive, polite and working their socks off!
Other Comments
Hotel would benefit from a bit of painting, however ideal spot for sightseeing, lovely room and views. Would definitely go back.
Rosemarie 22 Aug, 2023 Waltham Cross, UK
Enjoyed Most
We were given an upgrade to a lovely room , without asking. The breakfast was copious and of good quality. However, as we arrived on a wet evening we decided to eat in. The experience was regrettable. Service was minimal, with only two people on duty. The restaurant was cold . The choices were very limited and everything had been microwaved, poor value for money.
Moira 10 Dec, 2023 Stoke-on-Trent, UK
Enjoyed Most
Perfect location for town and other amenities excellent views travel excellent bus,trains etc to other local places including beaches if you need it
Kathryn 09 Jan, 2024 Rotherham, UK
Enjoyed Most
Staff were amazing. They were friendly and helpful
Cheri-Ann 27 Nov, 2023 Ilford, UK
Enjoyed Most
Beautifully clean & smart stunning view of Liver Building & great location.
Other Comments
Great base to celebrate my special Birthday
Charlotte 24 Oct, 2023 Paignton, UK
Enjoyed Most
Good spacious room, very clean and comfortable
Other Comments
Very centrally located which made it easy to access all the places we were to explore
gerry 14 Feb, 2024 Altrincham, UK
Enjoyed Most
All great as usual esp the staff and the location - only slight issues were: no teabags at breakfast on Saturday and both hot drinks machines u/s on Sunday so management rather than staff fault but still left some guests with a negative view.
Other Comments
Best hotel in town imo - stayed there at least ten times
Gregory 04 Dec, 2023 Poole, UK
Enjoyed Most
Very nice , clean, Attractive., friendly staff hotel by the Water front with very good views over the Liver building and the Water front. Also close to Liverpool One shopping district and restaurants, bars.
Other Comments
Breakfast staff were friendly and helpful. The breakfast is very very good with plenty of choice.
Leopold 10 Sep, 2023 Leeds, UK
Enjoyed Most
Very dim lighting in the room, so we couldn’t read. Only two flat pillows on double bed, no spares in wardrobe. Heating didn’t work very well. Pleasant staff and good breakfast.
Penny 06 Jan, 2024 Hythe, UK
Enjoyed Most
We had a wonderful 2 nights stay. Great location, friendly staff and superb view from our bedroom window.
Amanda 05 Oct, 2023 Rishton, UK
Enjoyed Most
Second time visiting and actually the same room. Location great for Docks and also shops/restaurants.Clean room, breakfast enjoyable if not fantastic. For the price on the Travelzoo deal it can’t be faulted.
Chris 10 Sep, 2023 Stockton-on-TeesEaglescliffe, UK
Enjoyed Most
It was apsolutly brilliant, red hot water, fantastic bed, view brilliant from window , parking perfect, we have had a lot of one night only breaks with you, All of them could not fault anything at all,
Other Comments
Staff great, breakfast excellent, would love to do 2 nights, so much to see and do, And a perfect location, Thank you so very much, Will continue to holiday with you,No complaints at all,
Ann 06 Sep, 2023 Derby, UK
Enjoyed Most
Thoroughly enjoyed whole experience. Room excellent and food was of a very good standard. Would highly recommend especially the Superior rooms. We intend returning to Mercure Liverpool, great location and excellent value for money.
Barry 02 Nov, 2023 NEWTON AYCLIFFE, UK
Enjoyed Most
Great value, fantastic view from very nice room. Great place to explore Liverpool from.
Simon 20 Jan, 2024 Horbury, Wakefield, UK
Enjoyed Most
We love the Hotel, location, breakfast and also the great value for money.
Other Comments
I have taken several groups of Friends over the last 2 years and have always had the most amazing time. This time, however there were issues when I booked. I had to call The Hotel several times to make payment and check that they had the reservations. I visited in November which was perfect and double checked that the 3 x rooms I had booked in December would be close together and all Privelege rooms. Sadly we were given 2 x rooms on the 7th floor and 1 room on the 9th floor. Eventually we were given 2 x privelege rooms on the 9th floor and 1 standard room on the 7th floor!!! Could you please explain the mix up and arrange anything for my next booking? I did complain to The Reception but the Ladies had unpacked and didn't want to move again. Thank you
Joan 19 Dec, 2023 Preston, UK
Enjoyed Most
Two things let it down, which was a great shame, because I liked so much else: the bed was too hard, so I slept badly, and the lighting levels were too low.
Other Comments
Good breakfast with a fab view. Location was definitely the hotel’s best point.
Glynis 22 Nov, 2023 Brough, UK
Enjoyed Most
Nice hotel and good location. The superior room was a good size, comfortable bed and very clean.Breakfast in the morning was good but could have been hotter. Coffe and tea facilities in room. Happy with the price as was on special offer
Alastair 07 Feb, 2024 Largs, UK
Enjoyed Most
Thoroughly enjoyed our stay. Great location, very clean throughout., very good selection at breakfast buffet and helpful friendly staff. We had a lovely spacious room with a view across The Mersey and Liver Building. Only small moan would be the windows. Double glazing needs replacing as the fogged up and condensation streaked panes did spoil what should have been a lovely view. Also the condensation has created black mold. Other than that no complaints.
Julie 20 Oct, 2023 Stourport-on-Severn, UK
Enjoyed Most
A very nice stay with a decent sized room with great views across the waterfront
Garry 31 Jan, 2024 Daventry, UK
Enjoyed Most
Excellent room - had free upgrade to 10th floor room with a river view
Nicholas 30 Dec, 2023 Carlton, Nottingham, UK
Enjoyed Most
Great room with amazing views
Other Comments
Friendly staff and great location. Nice breakfast too.
stephen 24 Jan, 2024 Rochdale, UK
Enjoyed Most
Brilliant all round and great value
Jonathan 05 Sep, 2023 Loughborough, UK
Enjoyed Most
We stayed at the Atlantic Tower Hotel when we were on a Christmas shopping trip to Liverpool, so it was only meant to be somewhere to sleep. But this hotel with its amazing the views of the Mersey was so good that we shall return for a longer stay.
kevin 06 Dec, 2023 Crewe, UK
Other Comments
Tired rooms with broken things. Had to change room. Extortionate car parking for guests, only £2 less than non guests. A joke. Breakfast had no mushrooms for two ( yes, 2) days; another joke. Security is non existent in the hotel.
Nicholas 03 Feb, 2024 Portsmouth, UK
Enjoyed Most
The service and welcome was outstanding. The guy James on reception is an asset to you. Breakfast service & food were excellent.
Ian 30 Dec, 2023 Leeds, UK
Enjoyed Most
HAD A PRIVELIDGE DOUBLE ROOM ON ELEVENTH FLOOR ,NICE AND COMFY & CLEAN PLENTY OF HOT WATER COFFE POD MACHINE GOOD HOTEL,VERY FREINDLY & HELPFUL STAFF' EXTRA PRAISE FOR MARTIN ON RECEPTION HE WENT THE EXTRA MILE. COMPLINERY LATE CHECK OUT & BREAKFAST INCLUDED IN TRAVEL ZOO OFFER
Other Comments
GOOD LOCATION CLOSE TO WATER FRONT ATTRACTIONS, HOTEL HAS FREE PHONE SERVICE WITH LOCAL PRIVATE HIRE FIRM, USED THIS TO TRAVEL TO EVENING CONCERT AT PHILHARMONIC HALL & RETURN JOURNEY ,GREAT ADDED BONUS.
PHILLIP 24 Sep, 2023 CHESHIRE, UK
Enjoyed Most
Couldn’t fault we were given a room on the 12th floor very spacious and great views across the Mersey
Dawn 23 Sep, 2023 New Romney, UK
Enjoyed Most
Location and view. Our room was on the 10th floor overlooking the river
Other Comments
One lift of 3 not working (and seems to have been out of service for months if not years). Key card system is temperamental. One day we got back to the hotel and couldn't get into the room. We went back to reception who reset the card. When we got to the room again, it still didn't work. We went back to reception again and then back to the room. Because of the awful lifts, this took no less than 15 minutes! Other guests has similar problems with the key cards and the delay waiting for a lift was a running joke with everyone we spoke to while waiting for them!Breakfast was indifferent. Service was poor. On occassion, no cups or clean plates available in the middle of service (plently of badly washed dirty ones though!).Room service was hit and miss. One day, the bed was not made but dirty coffee cups were washed. The next day, the bed was made, but the cups not washed! The carpet in our room was badly stained. The shower tray leaked onto the bathroom floor.Overall, the hotel is "tired" and the staff don't really seem terribly interested.
John 09 Sep, 2023 Lingfield, UK
Enjoyed Most
Staff very pleasant
Other Comments
Hotel very tired, revamp required, breakfast terrible
Jillian 25 Sep, 2023 Appleby-in-Westmorland, UK
Enjoyed Most
Clean room. Good shower.
Other Comments
Breakfast - cold plates, food ran out so waiting for more so what was on your plate was cold when the food arrived. No milk available for cereal.
Mel 06 Feb, 2024 Chester, UK
Enjoyed Most
The staff and location are excellent the rooms are a good size but are in need of a little tlc but overall great value for money on a short visit to this great city.
Stephen 10 Jan, 2024 Gainsborough, UK
Enjoyed Most
very good
Other Comments
the lifts were a bit slow
G C 29 Nov, 2023 Nr Church Stretton, UK
Enjoyed Most
Comfortable clean room; restaurant closed for evening meal. Limited menu only in bar which was very noisy due to visiting football fans!
Andrew 15 Nov, 2023 Burton-on-Trent, UK
Enjoyed Most
A good room with a view. Hotel was quiet. Staff friendly
Other Comments
Room dimly lit. Air on/heating didn’t work
David 21 Dec, 2023 Kendal, UK
Enjoyed Most
The hotel was great- except for the heating. The corridors were very cold and we had to change rooms - after a long wait- due to the heater not working correctly. A internal note to the manager meant that our problem was swiftly dealt with. The overall experience was great and the staff were great. We would happily return, but perhaps in warmer weather.
Roy 07 Dec, 2023 Halifax, UK
Enjoyed Most
Good location. Decent staff. A bit tired looking
Roland 22 Nov, 2023 Birmingham, UK
Enjoyed Most
Friendly and efficient staff all round.On arrival we asked for a room nearer ground level, as my friend is claustrophobic, and cannot use the lift.The room we were allocated was excellent, with a great view.The choice at the breakfast was very good, but we went out for our evening meal, so I couldn't really comment on the evening meal at the hotel.An enjoyable break.
Richard 31 Jan, 2024 Pudsey, UK
Enjoyed Most
Easy check in. No information given in room about emergency escape route, dining room location, opening times etc. Room clean and partly refurbished - bathroom, but not furnishings . Comfy bed, soft fluffy towels. Arrived for breakfast at 8.45 am no directions as to layout of self service. Adequate continental but poor lukewarm cooked breakfast - empty containers not replenished.
Other Comments
Lovely position overlooking the Three Graces and waterfront from the dining room. For a bargain stop over in Liverpool we were pleased overall.
Jenny 02 Feb, 2024 Stockport, UK
Enjoyed Most
Had a lovely/pleasant stay at the hotel - Excellent value for money
Other Comments
Staff very friendly and helpful.Gave us a room that had fantastic views of the Liver building and the Mersey river
Fayyaz 17 Oct, 2023 Preston, UK
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£69 & up—Central Liverpool stay close to waterfront
Mercure Liverpool Atlantic Tower Hotel
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Top 20 Deal Details
Valid until 30 December, 2024.
Overnight stays with full English buffet breakfast and late checkout until 12pm.
- Sunday, Monday, Thursday… £69
- Tuesday–Wednesday… £85
- Friday… £105
- Saturday… £155
Maximum length of stay is three nights.
What you need to know: Prices are based on two adults sharing. Please see Policies & Fees for information about travelling with children or extra adults.
£69 / night
Why We Love This Deal
Liverpool's waterfront and city centre houseworld-class museums and galleries, as well as a huge choice of vibey bars and restaurants. With its views of the Mersey and location within walking distance of the docks, Mercure Liverpool Atlantic Tower Hotel is a great base from which to explore it all. Overnight stays start from £69 per night.
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